Published by NCT Corporation on Mar 13, 2024

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Why should I report an Issue with NCT - NhacCuaTui Nghe MP3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NCT Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NCT Customer Insights

1. Please solve this issue and make a new update.Today this app cannot play music =))) it's music app but no song played Secondly, this app's interface makes me feel uncomfortable when using: cannot change the priority of the song, make my own playlist, it constantly makes the playlist I'm listening disappear ... also, it has too many long ads popup after a song.

2. This interrupts the enjoyment of music, and it makes me feel a bit annoyed when I listen to commercials in the middle like that... Hope the Ad takes noticeable of this.

3. This application is good to use... But, one thing that makes me feel uncomfortable in this application is that there are too many Ads while listening to music.

4. I keep geting the same one every time.This is still a great app to listen to music, I just don't like how I'm unable to download them.It forces people to tell their likes before using the app.

5. The fight has been on for years and the audience are the people who feel the loss because no app can provide a full playlist.

6. Honestly, you guys should feel shame about this, in order to gain a little bit of profit, you guys sacrifice the audience's satisfaction! Shame.I think it is quite good for an vietnamese app and I can use it easily.

7. I had to give 3 singers name else I couldnt get passed that step to listen to music.

8. Overall, I will recomend it to someone that want to download free music but if you are looking for quality then this app is not for you.at first it was good.

9. it is unfair for people like me who can't pay for these membership per month just to to listen and sync the song.

10. doesn't continue where it leaves off when bluetooth audio reconnect.Unacceptable, some songs appear on Zingmp3 which this app doesn't and vice versa.

11. In addition, auto play for the next song based on what I am currently hearing is not great.

Steps to Troubleshoot & Fix NCT Issues

1. Fix NCT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NCT: Restarting the app will resolve most errors.
  2. Update the NCT App. Here is how:
    1. On Android goto PlayStore » Search for "NCT" » Open NCT - NhacCuaTui Nghe MP3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NCT » click "UPDATE".
  3. Clear NCT - NhacCuaTui Nghe MP3 app cache: Clearing cached data will force your app to retrieve the latest data directly from NCT servers.
    1. On Android, goto Settings » Apps » Select "NCT - NhacCuaTui Nghe MP3" » click Storage » click "Clear Cache".
  4. Check NCT app permissions. If any of these permissions required to use your device's features are disenabled, NCT might not work.
  5. Uninstall and reinstall NCT. If nothing else has worked, completely uninstall NCT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NCT not working


2. Fix NCT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NCT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NCT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NCT may not be able to connect to the Internet when running in the background.

Reported Issues