Published by Expo Project on Feb 19, 2024

Report an issue with Expo.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Expo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Expo Project to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Expo image 1 contact Expo image 2

About Expo

1. Expo is a developer tool for creating experiences with interactive gestures and graphics, using JavaScript and React Native.

2. Start building rich experiences with just your Android device and your computer.

3. To learn more visit Some programming experience is recommended.

Expo Customer Insights

1. When I scanned or open the app from my recents or I save my code then It keeps on bundling and downloading for 10 minutes and I or even anyone else can not wait for 10 minutes because of a minor change in the app like sometimes I have to wait for 10 minutes because i fixed my spelling mistake in the code and re run it by saving.. The app needs alot of improvements.Worked great until it didn't.

2. When somehow the connection is successful, the apps stopps working in random moments.it's taking a lot of time to open and after that automatically go to home page showing error.

3. The app only stays on the splash screen, doesn't go any furtherMost of the time it simply doesn't work and finishes the loading process with an error.

4. But many connection issues ppl complain about can be easily solved with a few google searchs and making sure you are connected to same wifi router at home on devices.Very very very buggy.

5. My version sticks on splashscreen onlyDon't use Expo, Jump in real Pool This is fake pool and complicates the journey.

6. When it does, it give an internet connectivity error when there is clearly an internet connection.App was great until it wasn't, really wish they could fix it because it's great otherwise.

7. Comments aren't wrong, tons of issues, for me worst is how horrible debug mode is, and how it screws up things even when you turn it off, to the point of needing to Uninst.

8. Every time i have to re install this version to open my app.

9. Jump direct to react native and save your atleast 2 months Atlast everyone has to use usb debugging without Wifi connectivity.

10. Seems to be an expo go issue to me.Unable to open.

11. Neither QR nor manual typing or URL works well, ConnectException every single time for 2 days now.

Steps to Troubleshoot & Fix Expo Issues

1. Fix Expo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Expo: Restarting the app will resolve most errors.
  2. Update the Expo App. Here is how:
    1. On Android goto PlayStore » Search for "Expo" » Open Expo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Expo » click "UPDATE".
  3. Clear Expo app cache: Clearing cached data will force your app to retrieve the latest data directly from Expo servers.
    1. On Android, goto Settings » Apps » Select "Expo" » click Storage » click "Clear Cache".
  4. Check Expo app permissions. If any of these permissions required to use your device's features are disenabled, Expo might not work.
  5. Uninstall and reinstall Expo. If nothing else has worked, completely uninstall Expo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Expo not working


2. Fix Expo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Expo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Expo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Expo may not be able to connect to the Internet when running in the background.

Reported Issues