Published by NASA  on Nov 22, 2023

Report an issue with Space Station Research Xplorer.
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Why should I report an Issue with Space Station Research Xplorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NASA  to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Space Station Research Xplorer

1. The Space Station Research Explorer provides current information on ISS experiments, facilities and research results through video, photos, interactive media, and in-depth descriptions.

2. The Facilities section provides information on all of the facilities available on board the International Space Station that can be used to conduct experiments.

3. The Benefits section provides information about the microgravity laboratory highlighting groundbreaking discoveries helping society, technologies tested for future space exploration, new scientific breakthroughs, and contributions to the growing low-Earth orbit (LEO) economy.

4. The Lab Tour section provides an interior view of three of the station modules; Columbus, Kibo, and Destiny, and an exterior view of seven external facilities; ELC1-4, Columbus-EPF, JEM-EF and AMS.

5. The Experiments section provides access to the six main experiment categories and their subcategories.

6. The facilities are broken up into six categories: Physical Science, Human Research, Biology and Biotechnology, Earth and Space Science, Multipurpose, and Technology Development and Demonstration.

7. Explore the diverse ecosystem of experiments being researched on the International Space Station – both completed and ongoing.

8. Users can drill down to see specific experiments within the categories and subcategories or search for a specific experiment or subject using the search option.

9. Experiments are depicted as dots within the category system and the stems connecting the dots to the system depict the length of time the experiment spent on orbit.

10. The Experiments section can be further narrowed by selecting a specific expedition and sponsor by using the dials at the top right of the screen.

11. Investigate the results and benefits of many of the experiments and find out why performing research in a microgravity environment is so important.

Space Station Research Xplorer Customer Insights

1. In other words, if you pretty much aren't in 10th grade or above then this may be difficult for you to understand anything more then the basic parts of each topic at ✋ let alone intermediate aspects.its really a best app to provide the science of international space station to study it with detailed information about the space station space technologies like cats,ams-02, tsis,ssi, oco-3 , sage3, stp-h5-lis ,stp- h5-Fps and so on.This NASA app is, as far as I am concerned, the best by far of any they have offered so far on GooglePlay.

2. The NASA SSRX app offers a wealth of information regarding experiments and activities onboard the ISS.

3. The user Interface is intuitive and offers a well organised presentation of a copius amount of information.

4. There's a lot to see!The app has a huge wealth of knowledge for those that are researching for academia, as well as those researching to broaden their knowledge as a diversion.

5. I would reccomend SSRX to anyone with an interest in the ISS and the activities and experiments onboard.

6. I will state though however that this could only be beneficial to those whom have some knowledge about the basics of the topics within this app.

7. Set some time aside when using this app.

Steps to Troubleshoot & Fix Space Station Research Xplorer Issues

1. Fix Space Station Research Xplorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Space Station Research Xplorer: Restarting the app will resolve most errors.
  2. Update the Space Station Research Xplorer App. Here is how:
    1. On Android goto PlayStore » Search for "Space Station Research Xplorer" » Open Space Station Research Xplorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Space Station Research Xplorer » click "UPDATE".
  3. Clear Space Station Research Xplorer app cache: Clearing cached data will force your app to retrieve the latest data directly from Space Station Research Xplorer servers.
    1. On Android, goto Settings » Apps » Select "Space Station Research Xplorer" » click Storage » click "Clear Cache".
  4. Check Space Station Research Xplorer app permissions. If any of these permissions required to use your device's features are disenabled, Space Station Research Xplorer might not work.
  5. Uninstall and reinstall Space Station Research Xplorer. If nothing else has worked, completely uninstall Space Station Research Xplorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Space Station Research Xplorer not working


2. Fix Space Station Research Xplorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Space Station Research Xplorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Space Station Research Xplorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Space Station Research Xplorer may not be able to connect to the Internet when running in the background.

Reported Issues