Published by LEMON CLOVE PTE. LIMITED on Jan 23, 2024

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Why should I report an Issue with VPN Proxy Master - Safer Vpn?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LEMON CLOVE PTE. LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VPN Proxy Master Customer Insights

1. I've tested it on multiple different software's to try to pull data from my phone and laptop, but the VPN has so far protected everything I've thrown at it.while it did give me access to sites i otherwise would not be able to access, the connection was so slow i had to buy the pro version.

2. Overall I would say it's definitely a great free VPN, even comparable to the paid for VPNs.***Updated Not sure how hard or easy it would be, but maybe let the user have a few minutes to use the app and get a feel for it before asking for a rating.

3. I first downloaded it 2 years ago but I deleted it because my previous phone didn't have much space but now that I have a brand new android, I'm really happy because it completely blurrs my data and it blocks any hacker from hacking any of my information.

4. ** See developers cut & paste response ** I had the problem right after downloading & installing so the suggestion to update the app doesn't even apply.I have been experiencing several conflicts with my devices as of late and it's simply from not understanding or knowing about privacy and software as it updates that becomes more suitable for our living.

5. Thank you again for doing what you do and for your advocacy of everyone having the basic right to privacy!!!Probably the best free VPN service out there.

6. I paid for a 7 day free trial for premium, and then I tried to select a recommended server and it said I had to pay 9.99 for it.

7. It is free, so there are some downsides to the lack of available servers, but it's free, and the servers that are given for free are fast enough and most reliable, so the premium is only a bonus.

8. I couldn't send or receive texts, couldn't connect to other apps that dont require wifi or data.

9. I do appreciate what you guys are doing though, so thank you! ***Updated Unfortunately the app impaired the basic features of my phone.

10. I even subscribed to the Premium which states "7 day free trial" but it's really 3 days.

11. Great for when you have a school laptop or Hotspot and can't get YouTube or Netflix, works great with that.This VPN is amazing.

Steps to Troubleshoot & Fix VPN Proxy Master Issues

1. Fix VPN Proxy Master Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN Proxy Master: Restarting the app will resolve most errors.
  2. Update the VPN Proxy Master App. Here is how:
    1. On Android goto PlayStore » Search for "VPN Proxy Master" » Open VPN Proxy Master - Safer Vpn » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN Proxy Master » click "UPDATE".
  3. Clear VPN Proxy Master - Safer Vpn app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN Proxy Master servers.
    1. On Android, goto Settings » Apps » Select "VPN Proxy Master - Safer Vpn" » click Storage » click "Clear Cache".
  4. Check VPN Proxy Master app permissions. If any of these permissions required to use your device's features are disenabled, VPN Proxy Master might not work.
  5. Uninstall and reinstall VPN Proxy Master. If nothing else has worked, completely uninstall VPN Proxy Master then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN Proxy Master not working


2. Fix VPN Proxy Master Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN Proxy Master be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN Proxy Master not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN Proxy Master may not be able to connect to the Internet when running in the background.

Reported Issues