Published by Simple Design Ltd. on Mar 13, 2024

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Why should I report an Issue with Video Downloader - Downloader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simple Design Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Downloader Customer Insights

1. Thanks for the experience ByeA very good app for downloading from sites that don't have that option ,it sometimes crashes on my Chromebook but I think that probably is more a problem with the operating system than the actual path it appears it should use a little more ram but other than that it's a good appAmazing I've been using this app for several years coz it's easy to use and excellent work in downloading videos,music and etc.App crashes multiple times when you try to download some videos, The worst part is they actually try so hard to bring you on advertisement page that's why they replace download button by open button for add.

2. You guys do A nice working app in to a trash.The app is so good, and you can download the music and video esier with a short period of time.Best app! Easy to download without copying/pasting url's which is such a hassle too.

3. Best feature is that any videos you download are not locked to the app they actually go to your storage for you to watch Anytime.Shockingly Good for a free app.

4. please urgently fix! EDIT: the actual tab itself in tab bar! so tab display bug.The application has advantages that I liked..and it is easy to use and fast to download videos.

5. Blessed for this app to be free little ads and download speeds are insanely fast even with multiping videos downloading using mobile data.

6. as did update on 2'other devices 1'of is exactly same as this... with following bug now: during site page load you see site logo & sometimes extremely briefly page title however when pages actually fully load the selected tab is entirely invisible & the X remains invisible on selected tab.

7. I think it also depends on the internet speed that you have..and I hope they will add some features in the future....keep up the good workI set a personal record for the fastest I uninstalled an app.

8. Out of the 5 apps I used, this is the only good one.rating irrelevant - rather not update to Ver 1.2.7 due to really strange bug with whatever tab is open & fully loaded.

9. Easy to use, easy to move files over, no wait time, ads are there but nowhere near as intrusive or annoying as similar apps.

10. Spent 6 minutes tying to download a 3 minute video but all I got were pop ups.

11. Downloads straight to my gallery instead of keeping videos in a limbo like folder you have to watch through the app.

Steps to Troubleshoot & Fix Video Downloader Issues

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Downloader: Restarting the app will resolve most errors.
  2. Update the Video Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader - Downloader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
  3. Clear Video Downloader - Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
    1. On Android, goto Settings » Apps » Select "Video Downloader - Downloader" » click Storage » click "Clear Cache".
  4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
  5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working


2. Fix Video Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.

Reported Issues