Published by IdeaLabs. on Feb 29, 2024

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Why should I report an Issue with Avatoon® - Avatar Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IdeaLabs. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Avatoon Customer Insights

1. There is an option where you can just create it by your self too! Anyway this game is really fun to play 🤍... Wait, one more thing, you can make as many characters as you want! Bye ♥️👋I'm obsessed! It's riddled with ads but is still really fun for making little comics and animated portraits.

2. 😃Over all it's a good game but the clothes are way too expensive and the only way to get money is by voting pictures or watching adds and there's adds when you click on pretty much anything so it's very annoying.

3. So over all it's a good app but I wouldn't recommeThis game is amazing, you litterly can make anybody you want, because they have thousands of options for free.

4. And I agree with another reviewer... please make the pro options purchasable with coins!!PROS: has beautiful designs with facial piercing inclusive options, alternative wear if you're into that, and a wide variety of poses/stickers you can choose from.

5. Things I'd change: ads can be a bit much, there's no real option for someone who's nonbinary -- have to choose m/f to be able to begin; and there's also really only 1 body type, so if I have a character who's tall and thin, for example, or the opposite, someone who's stocky or plump or pregnant, I have to save a pose and run that image through another app or 2 to really get that.

6. But it doesn't have very many options four stickers.😞 The one thing I really do love about this app is it has SOO many filters you can pick from!!!🤗 And there's not too many ads.

7. No formal attire for women and no options with long skirts or dresses, no boho styles either.I really like the app and the avatars it creates with the free version.

8. Except I have a pretty big problem, which is crashing all the time, it crashes and freezes and when I close the app and open it again, it crashes again, it crashes all the time and it really sucks, and its also freezing and saying "avatoon isn't responding" and when I click close, it reopens the app and crashed AGAIN.

9. My only criticism is that you can't change the color of the clothes and the clothing choices are very limited in terms of style and occasion.

10. There's also not enough clothing options I can hardly find anything I like or things that would go with certain occasions.

11. Body diversity is a thing ;)It's pretty fun, make characters, enter challenges, vote and more.

Steps to Troubleshoot & Fix Avatoon Issues

1. Fix Avatoon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avatoon: Restarting the app will resolve most errors.
  2. Update the Avatoon App. Here is how:
    1. On Android goto PlayStore » Search for "Avatoon" » Open Avatoon® - Avatar Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avatoon » click "UPDATE".
  3. Clear Avatoon® - Avatar Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Avatoon servers.
    1. On Android, goto Settings » Apps » Select "Avatoon® - Avatar Maker" » click Storage » click "Clear Cache".
  4. Check Avatoon app permissions. If any of these permissions required to use your device's features are disenabled, Avatoon might not work.
  5. Uninstall and reinstall Avatoon. If nothing else has worked, completely uninstall Avatoon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avatoon not working


2. Fix Avatoon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avatoon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avatoon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avatoon may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Pls cancel subscription.

    — by April Warrick 7 months ago

  • My daughter accidentally did this I don't know how she did but please do not charge my account. Thank you

    — by April Tye 1 year ago

  • Cancel my subscription.

    — by Bill Nestor 1 year ago

  • I was charged for the 3 day trial. it cost me 39.99 and I'd like a refund , the app wasn't what I was thinking it to be , Animated.

    — by Casandra Sergeant 1 year ago

  • Please I want you to concel my subscription. I am not interested in it anymore

    — by MICHAEL ROCKSON 1 year ago

  • Please Cancel Avatoon

    — by Angela Tuerck 1 year ago

  • Please cancel this application subscription immediately

    — by Donalee 1 year ago

  • I tried a 3 day trial tonight - Aug 2. 2021. I do not want to continue the trial and do not want to subscribe. THIS IS NOTICE TO CANCEL WITH NO CHARGE..

    — by ann underwood 2 years ago

  • I'm interested in Avatoon but can't determine if it will fit my needs as I can't get the free version to do anything. Creating an avatar from the camera doesn't work as all attempts result in a "face not recognized' error. If I try to use a photo I get the same error comment. I've tried multiple excellent and clear face photos of others and get the same error message.
    When I try to build a character from scratch there areonly a few options to choose from as most option squares are blank. What remains does not allow creation of a character anywhere near looking like me.
    Either this App is a joke or one needs to buy the Pro Upgrade to do anything. That's OK but I want to try it for an hour to see if it works for me. I'm bald with hair on the sides and have a mustache and goatee and few avatar makers give those options. I won't purchase unless I can create a reasonable semblance of me !

    — by Ken Burkhalter 2 years ago

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