Published by Flare Media

Report an issue with FreeBitcoin.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with FreeBitcoin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Flare Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FreeBitcoin Customer Insights

1. I can really earn!!!! Keep it up!! Looking forward for more improvements!!The interface is intuitive and easy to use.. would love other apps for your other websites.. thanks for such great experience.There are lots of ways to earn free Bitcoin Frome this app and you also have the opportunity to do free roll every hour to double your earning.

2. For me, App works everytime w/o a hitch and always has(Note10+) Of course wish payouts were a bit more generous/frequent(but who doesnt) I 100% Love w/no quarrels ❤💯Been loving your app.. ads is minimal, no annoying pop ups, easy to use, and legit.

3. I don't even have an account, Im trying to create oneI have to be honest, though It hasn't been long I started using it but sincerely am enjoying the app, easy and simple to use.

4. But forget the idea of winning $200 worth of Bitcoin hourly its a clickbaith title, the highest you can win is just some few cents not even up to a dollar.

5. All the best guys.Installed the app, cant even create an account, it keeps saying incorrect login details.

6. The process to collect satoshis may be slow but you have 100% chance of getting 200 dollars every day and every hour.

7. Their minimum amount to withdraw is also good and I simply loved it so I recommend it to you out there.There are very few app which is legit this is one of them and pays you.

8. Am gonna give it a 5 star rating because of the good service but if it mess up I will remove the 5 star.

9. They will try to keep you in the loop by giving you at least 20% of what you lose.Love the app/site.

10. You can only get up to $1 or $10 houly when you deposit and lose up to $200 or more in their probably fair game.

11. ads are minimal; although the full screen ads that sometimes shows on startup can be annoying, I'm still ok with that.

Steps to Troubleshoot & Fix FreeBitcoin Issues

1. Fix FreeBitcoin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FreeBitcoin: Restarting the app will resolve most errors.
  2. Update the FreeBitcoin App. Here is how:
    1. On Android goto PlayStore » Search for "FreeBitcoin" » Open FreeBitcoin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreeBitcoin » click "UPDATE".
  3. Clear FreeBitcoin app cache: Clearing cached data will force your app to retrieve the latest data directly from FreeBitcoin servers.
    1. On Android, goto Settings » Apps » Select "FreeBitcoin" » click Storage » click "Clear Cache".
  4. Check FreeBitcoin app permissions. If any of these permissions required to use your device's features are disenabled, FreeBitcoin might not work.
  5. Uninstall and reinstall FreeBitcoin. If nothing else has worked, completely uninstall FreeBitcoin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FreeBitcoin not working


2. Fix FreeBitcoin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FreeBitcoin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FreeBitcoin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FreeBitcoin may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello! Since yesterday I haven’t been able to get into my account antei72@redacted When I try to reset my password, I don’t receive any emails from you. help me please. Many thanks for you

    — by Antony 3 weeks ago

  • Bonjour, je suis un utilisateur de free bitcoin mais j'ai rencontrë un serieux probleme avec l'integration dans le plateforme.

    Il semble que mon compte freebitcoin ne peut pas recevoir des notifications ou des mails de la pars de service freebitcoin,...ni même de mail de rennouvelation de mot de passe. Alors il m'est impossible d'acceder a mon compte pour se reclamer.

    Je vous pris ,veuillez resoudre mes serieux problemes a ces sujets.

    — by Fernando 3 months ago

  • Please why my free bitcoin is having error?

    — by Dzorgbenyuie Aprobi 4 months ago

  • the website is not loading in good way

    — by mohamed seliman 4 months ago

  • I am facing signup issue on my Android tecno spark 6 go

    — by Ch Muhammad Aslam 4 months ago

  • I'm trying to reset my 2fa on freebitco.in and it's denying me because it says I'm in a different location than my last login. I'm not actually in a different location. How can I reset my 2fa?

    — by Diego Araujo 5 months ago

  • I'm mohamed merghni from Tunisia WhatsApp :(+216)28583108.Date of birth:22/02/1988/ National identity Tunisien certificat number :07152439 date of délivred:11/03//2008/in Tunisia.Adress Home: Street Skikda hause N23 jbel jelloud town Tunis city Zip code:1046. i'm thé winner of l'imborgini car round 8 . adress email of winning : mohamedmerghni254@redacted. and user ID of winning :35765545...so thé problem is thé password is bloked if you can verify me m'y account of winning l'imborgini car round 8 and send me m'y password because to Open m'y account because thé reset password don't work and in thé box of password i readeit this: if you reset password don't work ......This is thé instructions of reset password..... if you can verify me m'y account of winning l'imborgini car round 8 and send me the instructions :If you are not receiving password reset emails from us, please add noreply@redacted to your address book and then try again.and i received a Google security Alertes..talk abaut change the password of m'y account of winning from Mr Momo Sarcelle Nicolas davied from Congo Brazzaville.the assistante of bitcoin Platforms because Che talk withe me abaut m'y adresse email of m'y account of winning and thé password and After that ..i received Google alertes security of change the password of m'y account of winning l'imborgini round 8 ans because that i don't Say how i Can send Open m'y account of winning because to send thé payment fées withe bitcoin and claim m'y gift of winning l'imborgini car round8. .?if you Can send me thé instructions of reset password

    — by Mohamed Merghni 7 months ago

  • I'm the winner of winning l'imborgini car round 8 . adress email of winning : mohamedmerghni254@redacted. and user ID of winning :35765545...so thé problem is thé password is bloked if you can verify me m'y account of winning l'imborgini car round 8 and send me m'y password because to Open m'y account because thé reset password don't work and in thé box of password i readeit this: if you reset password don't work ......This is thé instructions of reset password..... if you can verify me m'y account of winning l'imborgini car round 8 and send me the instructions :If you are not receiving password reset emails from us, please add noreply@redacted to your address book and then try again.and i received thé email of m'y anonced winner from this adress email :empirelegacy6@redacted. This adress email is from Platform freebitcoin because m'y adress email is pirat and bloked withe Reset password.....if you can verify me this problem of reset password of m'y account of winning l'imborgini round 8...?

    — by Mohamed Merghni 7 months ago

  • I'm the winner of winning l'imborgini car round 8 . adress email of winning : mohamedmerghni254@redacted. and user ID of winning :35765545...so thé problem is thé password is bloked if you can verify me m'y account of winning l'imborgini car round 8 and send me m'y password because to Open m'y account because thé reset password don't work and in thé box of password i readeit this: if you reset password don't work ......This is thé instructions of reset password..... if you can verify me m'y account of winning l'imborgini car round 8 and send me the instructions :If you are not receiving password reset emails from us, please add noreply@redacted to your address book and then try again.

    — by Mohamed Merghni 7 months ago

  • I bought a new phone and I’ve been trying to login my free bitcoin account but it’s keeps saying incorrect 2FA but I still have my secret key I even have a screenshot of my secret key and when I try to reset 2FA it says incorrect secret key, I’ve tried everything and I just deposited into my account like three days ago

    — by Washington samson 1 year ago

  • Your website and app are both down. Neither one are working. It says error 521 web server is down. Iv tried everything I ,.

    — by stephany A. foster 1 year ago

  • I'm trying to reset my 2fa on freebitco.in and it's denying me because it says I'm in a different location than I was from my last login. I'm actually not in a different location, (same city for 7 years) how can I reset my 2fa?

    — by Brian Johnson 2 years ago

  • Hello,

    I tried to withdraw my balance, I tried with instant mode and it said withdraw takes under 15 minutes.
    But the transactions are under pending for more than 2 hours, and it says me to wait for 24 hours.
    What happened?
    Is this platform issue?
    Looking forward to your reply.
    Thank you.

    — by Noi Bungu 2 years ago

  • Sorry. Withdrawall lost. Tx Id doesn't exist
    Used ID 2405451
    Tx id https://www.blockchain.com/en/btc/tx/a1a98a09b8def5cb04d4d0e2b67c36efb06b4456e4c5ac6c0e20a2040c897606

    My wallet 3PoJXKZEjzKHdrtF7wQWmB19SP5vNcDGXf (KUNA.IO)
    Amount is 0.00031068

    — by Andrii Serdiuk 2 years ago

  • I can't access my account since November 2019, its denial access to the account. I had tried several time to write the company through mail but I didn't get a reply. I will be so glad if I can get solution. Thanks
    Best regard.

    — by Olaitan luqman 2 years ago

  • I deposited more than 30,000 satoshi was the offer for the wheel of luck daily plus the daily reward if I access the wheel of luck daily to receive mail. so 2 emails a day. why do I only receive an email for the wheel of fortune? proved correct? Not. do something and solve it.

    — by Pandurilor1962 2 years ago

  • hello since yesterday I can no longer log in I have not changed my password nor forgotten I receive a message "incorrect login details" I tried forgot password but I did not receive the email I WOULD LIKE TO KNOW WHY I NO LONGER ACCESS MY ACCOUNT thank you

    — by ropeya 2 years ago

  • i want to change my widthrawal address but i dont remember the password in my old widthrawal address thank you

    — by jenalyn Matobato 2 years ago

  • I withdrew three times from my freebitco account. Twice for .00030000 and once for .00060000 . I never recieved the third withdraw for .00060000 btc . Iv double and triple check the withdraw address and my Coinbase account.

    — by Stephany foster 2 years ago

  • FreeBitco Account Issue


    fast777technology@redacted


    Dear FreeBitco Team Today I'm facing Big problem with my FreeBitco account , i don't know how it is happen. I'm working on this platform for 6 years, I have a lot of referrals, and today when i was trying to login my account, it was showing me message of " Token Invalid" and after that when I tried to recover my password, it was the same result, and lastly when i checked my daily email free spinner.. it was showed me account Banned due to break the terms and conditions.. while i didn't not break any terms and conditions of FreeBitco.in site, I'm a long term worker on FreeBitco site... it's not good for me, my all friends also refused and discouraged, angry a lot of ... today's scenario was not good, one thing i want to tell you we are living in an big Apartment and using the same internet connection, we are all student friends...may be it's the cause of this, while we using FreeBitco...we all friends mostly have used Express VPN for claiming our rewards every hourly. i have a big student friends FreeBitco referral network, using same password and internet connection... please understand my all situation, and open our all accounts, we can send you all evidences and proofs further you have required, we are living together and doing big team work on FreeBitco....so please don't think about any guilty about my FreeBitco work, we are greatly sincere and honest with great platform of FreeBitco site. fix this problem now, we are waiting for your good response, thanks a lot FreeBitco Team.

    — by FAISAL 2 years ago

  • ich habe meine Emailadresse von marianne.fink@redacted auf mariannefink1501@redacted geändert.
    Auch das Passwort.
    Nachdem die Seite nichts angezeigt hat, weiss ich nicht ob es angenommen wurde oder nicht.
    Aber jetzt kann ich weder mit den alten Daten, noch mit den neuen Daten einloggen!
    BITTE helft mir!
    Ich bin schon so lange dabei.
    BITTE schreibt an mariannefink1501@redacted weil die andere Emailadresse komplett überfordert ist. DANKE! Lg Marianne

    — by Marianne Fink 2 years ago

  • I need 2FA my account please help me

    — by Heri masudi 2 years ago

  • I have been playing free Bitcoin.com for yrs and have NVR thought it a scam till now. I spun the wheel for 4300 reward points and have received 0 my rp is still at 927 when it should be much greater. I'm pissed this is the second time this has happened the first was with lottery I won 4000 tickets but NVR were they added to my number. I think u are cheaters and sharlitons

    — by Seneca T Roach 2 years ago

  • I made instant withdrawal which was supposed to be done in 15 minutes. Now it’s been 3 hours and still no withdrawal been processed. Why should I pay extra fee if you don’t do instant withdrawls?

    — by Yan yefremov 2 years ago

  • I can't access my dashboard meaning I can't access my account I forgot my password please help because I've won.

    — by Nicholas Murrain 2 years ago

  • Hi, I recently noticed suspicious activity on my account. Someone hacked into my PC a 14 days ago and started attacking all my social sites and including this site. I made a deposit from my Coinbase account to this account worth approximately 0.008BTC, which I then used to multiply btc and on the same day in about three hours I won the amount of 0.011BTC. I went to bed and left my PC on, and as soon as I woke up in the morning, I saw that there was only about 0.001BTC left on my account and I didn't do anything. I continued to notice how the hacker took cryptocurrencies from my wallets, so I turn to you with a great request for help to recover my lost BTC. I can prove everything by possible times, photos and videos.

    — by Sebastien Kunart 2 years ago

  • Good day,

    I am writing to your kind attention regarding situation has been happened lately. Few days ago I have tried to connect to my account as well as my referrals. I supposed that is was some kind of temporary problems. However, after some time the same happened. I have registered a new account successfully, in order to check the possibility. However, when I tried to logout from my new account, I was unable to do so for some reason.
    Would you please check this situation and explain if everything is OK with my old and new account, as well as referrals accounts.
    Waiting for your kind reply. Have a nice day.

    — by Evgheni 2 years ago

  • Hello there i hope youre doing well! I have a problem reseting my password , i press the i forgot password key and i insert the information, it shows me an email is sent to your adress,but nothing shows up , i also added the freebitcoin to my email Adress. Email is alesio.mahmutaj@redacted Adress:14Dynk7UeeHEQMdwcU6vX55Kz7sEoedCs6.Please im looking forward for an answer ! Thanks,have a nice day !

    — by Alesio 2 years ago

  • How come I haven not got any money for what I win may email are leslymiamor666@redacted joselitolesly64@redacted joselitolesly00@redacted joselitolesly20@redacted

    — by Jose m cabrera 2 years ago

  • Hello
    I cant go to website you that do not open to all browsers too.

    — by Mitra sadat Tahami 2 years ago

  • To whoever this may concern,

    I do not wish to hold an account with FreeBitcoin anymore as I do not intend to invest or receive anything from the website. I request that you delete my account and that all my account information and personal data that you withhold is permanently deleted from your system.

    Thanks,

    Jasmine

    — by Jasmine 2 years ago

  • I have had the page blocked for two days, I get this message: 429 Too Many Requests. I was told in a forum that they might have noticed something suspicious and that's why they blocked me, and I think it's because my sisters are on the same page and we all use the same wifi, but I don't know how I can solve it, we didn't do anything wrong. I would like to know how I can solve it.

    — by lilian 2 years ago

  • I can't login to my account..tried to reset 2FA and got error.. didn't receive verification code through mail..pls help..

    — by Supriya 2 years ago

  • i can not login and when i try to reset the password it says its incorrect or it says i need to verify and i did. still cant log in.

    — by james 2 years ago

  • Plz delete my account.

    — by Akbar Hayat 2 years ago

  • Please give me 2 FA Code

    — by Phyo Min Thein 2 years ago

  • Bitcoin deposit prob
    de42c42eba462c0616cc351a68694bb2ef9532bfc18f2a6ee88c9d486e165cb1
    It's my transaction I'd which I sent from faucet pay for quick deposit I gave 0.00025000 with in 5 min but still not came when I ask them from our side we sent recevier only not confirmed it when I get it ?

    — by Gowtham S 2 years ago

  • I cant sign in to my account so i can close it and ask for yall to delete all of my information and close my account as of 6/20/2021 everything closed and removed from yalls systems and sens me email when it is gone and deleted and removed out ur systems

    — by Joni greene 3 years ago

  • Can't login to my account need to reset 2fa code and never received my secret key for my account

    — by Krystal Deaver 3 years ago