contact Bolt (formerly Taxify)

Contact Bolt (formerly Taxify)

App by Bolt Technology




Report an issue with Bolt .
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Bolt (formerly Taxify)?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bolt Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Bolt (formerly Taxify) Features and Description

{Bolt (formerly Taxify) is a ride-hailing app for requesting a fast and affordable ride. Just tap the button to order a ride, get picked up by a nearby driver, and enjoy a low-cost ride to your destination. How to request a ride with the Bolt app: 1. Open the app and set your destination 2. Request a driver to pick you up 3. See your driver arrive in real-time 4. Enjoy the ride to your destination 5. Pay in-app or in cash (available in select countries) Bolt app features: • See the ride price upfront, and know how much you will pay • The app helps to set your pickup location even if you don't know the exact address • You can rate your driver to give feedback and help us improve the service quality • Add your credit card and never worry about carrying cash again. We'll email you the receipt after every trip Bolt is available in 30+ countries and 100+ cities around the world. We rebranded from Taxify to Bolt in March 2019. Bolt’s mission is to bring fast and accessible transport to millions of people around the world, while helping thousands of drivers support their families. The next time you need a ride, take Bolt! Earn extra money with your car. Sign up as a driver: https://partners.bolt.eu Have questions? Get in touch via [email protected] or at https://bolt.eu Like us on Facebook https://facebook.com/bolt Follow us on Twitter https://twitter.com/boltapp

contact Bolt (formerly Taxify) image 2   contact Bolt (formerly Taxify) image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good day on the 5th of February 2021 friday night I requested a bolt from helen joseth street to 566 pretorius street around 21:55 Spencer maruthu was the driver the name of the driver I lost my phone in his car i couldn't get hold of him cause his contact details were already removed on my history i was able to track it but it was switched off the following day around 11;00

    Can you please help me find it or the driver thank you
    Your help will be highly appreciated

    — by thulani emmanuel soko on Feb 08 2021


  • Dear all just would like to ask if you are still recruiting a new driver. I have filed the application and send all the documents the last step I'm still waiting for is to book an appointment unfortunately I have not been called . Thank you.

    — by MAJID on Feb 02 2021


  • my bolt account just got blocked reason being for unpaid trips I actually paid the driver so please can my account be unblocked

    — by Archie on Jan 23 2021


  • Hello, I am in nairobi spending some vacation, but i fell very bad with bolt. I have the android app with credit card.
    sometimes drivers doesnt come, or very slow or they dont move.......... in all cases before if i cancel, bolt charge me the trip. And this is not ok. Yesterday charged me 3 trips for nothing service. very bad.

    — by Joan Subirós on Jan 20 2021


  • I requested a Bolt ride after midnight on the 9th of this month and I mistakenly left my cellphone. I'm in South Africa (Mbombela City).

    — by PATIENCE NKOSI on Nov 10 2020







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