Published by Elegant E-Learning on Aug 29, 2023

Report an issue with NCLEX Prep Exam Genie.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NCLEX Prep Exam Genie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Elegant E-Learning to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NCLEX Prep Exam Genie Customer Insights

1. I hope i could pass my examThis is a generally very helpful app, except for some questions' correct answers as: intervention for a manic patient with a hike (?); repositioning a patient before verifying their identity (another option) when giving insulin; or using a sterile pad when removing IV to manage skin pull not infection risk (implying sterility is optional), etc.

2. It's a complete fake, answers don't line up with methods that are practiced today, errors everywhere, not accurate information bank on what will be tested on the NCLEX-PN.

3. Since this app is intended to help prep students for NCLEX-RN exam, we presume correct answers are valid thus informative/instructive.

4. DO NOT BUY THIS, NOT WORTH IT!!I like the paractice questions with a clear rationale for each answer.

5. The app is good i could monitor my progress easily and review my mistakes .

6. Please advise.Good app i recommend it for nclex reviews.

Steps to Troubleshoot & Fix NCLEX Prep Exam Genie Issues

1. Fix NCLEX Prep Exam Genie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NCLEX Prep Exam Genie: Restarting the app will resolve most errors.
  2. Update the NCLEX Prep Exam Genie App. Here is how:
    1. On Android goto PlayStore » Search for "NCLEX Prep Exam Genie" » Open NCLEX Prep Exam Genie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NCLEX Prep Exam Genie » click "UPDATE".
  3. Clear NCLEX Prep Exam Genie app cache: Clearing cached data will force your app to retrieve the latest data directly from NCLEX Prep Exam Genie servers.
    1. On Android, goto Settings » Apps » Select "NCLEX Prep Exam Genie" » click Storage » click "Clear Cache".
  4. Check NCLEX Prep Exam Genie app permissions. If any of these permissions required to use your device's features are disenabled, NCLEX Prep Exam Genie might not work.
  5. Uninstall and reinstall NCLEX Prep Exam Genie. If nothing else has worked, completely uninstall NCLEX Prep Exam Genie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NCLEX Prep Exam Genie not working


2. Fix NCLEX Prep Exam Genie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NCLEX Prep Exam Genie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NCLEX Prep Exam Genie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NCLEX Prep Exam Genie may not be able to connect to the Internet when running in the background.

Reported Issues