Published by Süddeutsche Zeitung Digitale Medien GmbH on Feb 12, 2024

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Why should I report an Issue with SZ Nachrichten?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Süddeutsche Zeitung Digitale Medien GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SZ Nachrichten Customer Insights

1. You could add a pay option for not getting adverts, I just don't want any adverts at all when reading my news.Works very well generally, but text sizes are strange: I can either choose between very small, hardly readable text ("75%") or huge text where only 1-3 words fit on one line ("100%" and above).

2. Sometimes this doesn't even work within the app (links to other articles are opened the browser instead of the app, where I'm not logged in, so I cannot read that article)Great app for a great newspaper.

3. Well done SZ.The SZ App makes it deliberately impossible to copy text from the majority of articles - which is poison for online sharing.

4. I'm def prepared to pay for journalism and already pay for access to other newspapers, but the subs to the SZ are IMO too high.Nice app for a great newspaper with outstanding quality journalism.

5. Which on the other hand should be something the newspaper should support, as it drives traffic and subscriptions.High quality journalism, well researched and mostly neutral.

6. Most things work, except: Sharing articles (especially from sz magazin) and - closely related - opening links with the app.

7. Only very few articles can't be displayed in the app and will be opened in the browserThe app offers a mostly smooth reading experience and is highly customisable.

8. However, the paid articles are hard to identify which is kinda annoying.Love the writing in the Süddeutsche Zeitumg but there are too many articles behind paywall.

9. The preview in the text size settings page does not match the text in actual article pages.

10. Second point is that even when you have a subscription, adverts are shown (not as many) but still I'd expect not to receive any adverts as a paying customer.

11. Please fix that.I cannot change the speed of text - much too fastEasy to navigate.

Steps to Troubleshoot & Fix SZ Nachrichten Issues

1. Fix SZ Nachrichten Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SZ Nachrichten: Restarting the app will resolve most errors.
  2. Update the SZ Nachrichten App. Here is how:
    1. On Android goto PlayStore » Search for "SZ Nachrichten" » Open SZ Nachrichten » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SZ Nachrichten » click "UPDATE".
  3. Clear SZ Nachrichten app cache: Clearing cached data will force your app to retrieve the latest data directly from SZ Nachrichten servers.
    1. On Android, goto Settings » Apps » Select "SZ Nachrichten" » click Storage » click "Clear Cache".
  4. Check SZ Nachrichten app permissions. If any of these permissions required to use your device's features are disenabled, SZ Nachrichten might not work.
  5. Uninstall and reinstall SZ Nachrichten. If nothing else has worked, completely uninstall SZ Nachrichten then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SZ Nachrichten not working


2. Fix SZ Nachrichten Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SZ Nachrichten be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SZ Nachrichten not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SZ Nachrichten may not be able to connect to the Internet when running in the background.

Reported Issues