Published by Parfumo

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Why should I report an Issue with Parfumo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Parfumo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Parfumo

1. With our app you have quick access to our perfume database and reviews.

2. If you have a free Parfumo Account, you can log in and easily rate perfumes, manage your collection and more.

Parfumo Customer Insights

1. Please fix the bug in perfume description where the gender/season tabs do not correspond with the correct info when selectedHad a problem where my collection had disappeared, turns out it was my fault, didn't realise i made an account, logged back in and had a play about, wasn't keen on changes at 1st but it has grown on me and i now like it better.

2. It now matches my dark theme too so thats a bonus.Pretty awesome but keeps stopping my music when I open the app and doesn't matter which app is playing music but aside from that awesome way to track my collectionHorrible... Froze up in the first 10 minutes I was using it.

3. Horrible format too.I would thoroughly enjoy this app more if I were able to 1.) Subscribe to/ follow fragrance brands so I could look out for new releases, and 2.) Search for fragrances via notes like I can on the website.

4. Runs super smooth and quick, but would get 5 stars if given a par experience to the website.Very nice app for helping keep track of fragrances who have and are interested in getting.

5. 3 stars because it's just not a great app for discovering new brands and perfumes.Awesome app hindered by lesser functionality than what the actual website affords.

6. Would love to see filters linked to personal lists so one can search ones collection by notes, season etc.

7. Immediate impression though- It is definitely not streamlined for adding one's collection! :( You have to search each scent individually then it is multiple clicks to get it into your profile.

8. It's just a chore to use, every time you enter a page you can't return the the previous page without being redirected to the "home page".

9. I wish I could uninstall the latest update.Nice and simply laid out.

10. Very neat and would recommend for fragrance lovers.Seems good but translation is weird.

11. The app interferes with any media/music app, if you open it while listening to music, it stops.

Steps to Troubleshoot & Fix Parfumo Issues

1. Fix Parfumo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Parfumo: Restarting the app will resolve most errors.
  2. Update the Parfumo App. Here is how:
    1. On Android goto PlayStore » Search for "Parfumo" » Open Parfumo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parfumo » click "UPDATE".
  3. Clear Parfumo app cache: Clearing cached data will force your app to retrieve the latest data directly from Parfumo servers.
    1. On Android, goto Settings » Apps » Select "Parfumo" » click Storage » click "Clear Cache".
  4. Check Parfumo app permissions. If any of these permissions required to use your device's features are disenabled, Parfumo might not work.
  5. Uninstall and reinstall Parfumo. If nothing else has worked, completely uninstall Parfumo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Parfumo not working


2. Fix Parfumo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Parfumo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Parfumo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Parfumo may not be able to connect to the Internet when running in the background.

Reported Issues