Published by Philipp Ebert on Nov 10, 2023

Report an issue with TinyMatic.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with TinyMatic - Homematic CCU App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Philipp Ebert to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TinyMatic - Homematic CCU App

1. TinyMatic requires either the CCU1, CCU2, CCU3 or RaspberryMatic and XML-API-Patch needs to be installed on this device.

2. You can send a limited number of commands to the CCU before the App needs to be unlocked.

3. TinyMatic is not affiliated with eQ-3.

4. TinyMatic is commercial Software.

5. Synchronization is still possible after the command limit is reached.

6. Reinstall to reset the limit.

7. TinyMatic also has a backup functionality to external storage as one of it's core features.

TinyMatic Customer Insights

1. The UI is still nothing pretty to look at but is much better than comparable offerings.Straightforward to setup and a great interface to a very complex set of options should you wish to go deeper!Very good tool, the only thing I miss is the diagram displayQuick to setup and works flawlesslygreat app, runs fine with raspberrymaticSo good so far... Thumbs up to the developerAfter configuration excellent.

2. I like play store so much since easy to find what I need.Simple to use app for viewing homematic devices.Really enjoy the functionality of the app.

3. I wished the ccu programming would follow your model.Perfect for me.

4. Does what it is supposed to do.

5. Easy to use.

Steps to Troubleshoot & Fix TinyMatic Issues

1. Fix TinyMatic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TinyMatic: Restarting the app will resolve most errors.
  2. Update the TinyMatic App. Here is how:
    1. On Android goto PlayStore » Search for "TinyMatic" » Open TinyMatic - Homematic CCU App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TinyMatic » click "UPDATE".
  3. Clear TinyMatic - Homematic CCU App app cache: Clearing cached data will force your app to retrieve the latest data directly from TinyMatic servers.
    1. On Android, goto Settings » Apps » Select "TinyMatic - Homematic CCU App" » click Storage » click "Clear Cache".
  4. Check TinyMatic app permissions. If any of these permissions required to use your device's features are disenabled, TinyMatic might not work.
  5. Uninstall and reinstall TinyMatic. If nothing else has worked, completely uninstall TinyMatic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TinyMatic not working


2. Fix TinyMatic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TinyMatic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TinyMatic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TinyMatic may not be able to connect to the Internet when running in the background.

Reported Issues