Published by Christian Fees on Nov 23, 2023

Report an issue with dream Player.
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Why should I report an Issue with dream Player for Android TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Christian Fees to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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dream Player Customer Insights

1. - Optimized for Google TV devices.be nice if there was a way to get this working on Bluestacks a Android emulator , for the life of me i cant not get past log in stepswhy my voice stil stops when i'm looking a programm i stil have to zip back en back to my programm , after that it works again ?Brilliant App.

2. I got it working by transcoding the channels but it would be nice to have the option that makes these channels work like on the kodi enigma addonSimple to set up and use, yet it has lots of features.

3. If we could get the timeline to come to current time each time it is opened (ie auto refresh) , that would be great.

4. ThanksIt does look good but in half my channels I get a black screen.

5. EPG on the TV is now usable.[Suggestions] - Optimized for Android 12 devices compatibility.

6. Edit: So this seems more of an issue with the channels in question.

7. Can you help me how to show subtitle?Could not type in app, so could not enter the IP address of my box.

8. Say I've used the app 4 hours ago, exit it and go back into it, and open the timeline, it's still showing the timeline from 4 hours ago.

9. Very good and quick support as well.Great app, up and running in minutes.

10. One of the bestGreat.. Its says can show subtitle, but i cannot see subtitle.

11. I've been using the MEO ones and not the nos ones but I believe some of them have also changed format.

Steps to Troubleshoot & Fix dream Player Issues

1. Fix dream Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart dream Player: Restarting the app will resolve most errors.
  2. Update the dream Player App. Here is how:
    1. On Android goto PlayStore » Search for "dream Player" » Open dream Player for Android TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for dream Player » click "UPDATE".
  3. Clear dream Player for Android TV app cache: Clearing cached data will force your app to retrieve the latest data directly from dream Player servers.
    1. On Android, goto Settings » Apps » Select "dream Player for Android TV" » click Storage » click "Clear Cache".
  4. Check dream Player app permissions. If any of these permissions required to use your device's features are disenabled, dream Player might not work.
  5. Uninstall and reinstall dream Player. If nothing else has worked, completely uninstall dream Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing dream Player not working


2. Fix dream Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make dream Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to dream Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, dream Player may not be able to connect to the Internet when running in the background.

Reported Issues