Published by goNET s.r.o. on Jan 27, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TV Guide Smart

1. The older version with support for the older Android versions was removed from the Play because doesn't fulfill new Google requirements and policy.

2. Application is available worldwide, but it is not suitable for everyone, it doesn't contain every existing TV channel and also not all channels have localized data for your language.

3. The latest version of the application officially support Android 4.

4. Now with the Dark theme support (since Android 4.

5. The application is free and without any advertisement in it.

6. You can contact us via mobile@tvprogram.

7. So please do not give us a bad rating because of this.

8. If you have a problem with the android application itself use tvp@atomsoft. cz, please.

TV Guide Smart Customer Insights

1. Other than that, its better than most!This is maybe a cable guide but no channel or time! The prior version I had 2-4? years ago worked fine & you could save only the Broadcast channels you want to see based on your zip code.

2. Handy improvements would be a search on a particular program like which other days it is on and so on ... Other handy improvement would that that when my phone screen goes goes dark and I unlock my search is gone and App opens in its first screen of NowTV.Good concept with huge potential, but poorly executed.

3. The app may be able to shoe me what will be on at a certain time, BUT IT DOES NOT TELL ME WHAT THE LOCAL CHANNEL NUMBER IS... Really frustrated, don't waste your time!!!I want to love this app and it could be great but too many hiccups like some information written in Czech or no information on ITV programmes.

4. Also, it doesn't recognise certain freeview channels - for example Sony Movie Classics and the Horror channel.Good, clean, fully ad-free TV guide mobile software.

5. Thank you, devs, but I still can't find the option in settings to shift the time, because in default this app shows all the TV programs as 1 hour earlier.

6. Would be nice to have an option in settings to select time zone, so that TV programmes are shown correctly.Faultless for Czech TV.

7. When you link to remind you of future programs, it doesn't just remind the next day/week, but also repeats in middle of the night or even different seasons to the season you're watching eg: big bang theory.

8. That way other Americans like me who hate reading the entire app description just to find out if an app will work where they live can skip past this app and onto the next one.

9. Even when they are there, no data other than title and airing time are available.

10. However, if using to check what's on TV in other country than the native country of the TV channel, it is messed up.

11. Inability to dirt channels.I just want a simple TV guide for my area.

Steps to Troubleshoot & Fix TV Guide Smart Issues

1. Fix TV Guide Smart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TV Guide Smart: Restarting the app will resolve most errors.
  2. Update the TV Guide Smart App. Here is how:
    1. On Android goto PlayStore » Search for "TV Guide Smart" » Open TV Guide Smart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Guide Smart » click "UPDATE".
  3. Clear TV Guide Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Guide Smart servers.
    1. On Android, goto Settings » Apps » Select "TV Guide Smart" » click Storage » click "Clear Cache".
  4. Check TV Guide Smart app permissions. If any of these permissions required to use your device's features are disenabled, TV Guide Smart might not work.
  5. Uninstall and reinstall TV Guide Smart. If nothing else has worked, completely uninstall TV Guide Smart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TV Guide Smart not working


2. Fix TV Guide Smart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TV Guide Smart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TV Guide Smart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TV Guide Smart may not be able to connect to the Internet when running in the background.

Reported Issues