Published by Zoomcar India Private Limited

Report an issue with ZAP Associate APP.
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Why should I report an Issue with ZAP Associate APP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zoomcar India Private Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ZAP Associate APP Customer Insights

1. The contact numbers that I had been given by the staff during the delivery of the car have all been swicthed off!! There is no sync within the customer care as there seems to be no history of the problems being addressed by the customer being recorded nor taken seriously.Very bad experience.

2. Worst experience ever in my life and never gone through such a pathetic customer support.

3. I was asking for invoice., they are not even providing invoice which I need to submit to my company and I lost entire subscription amount reimbursement.

4. (Its only accepting ICICI cards)Extremely harrowing experience Booked my vehicle and completed all formalities and address verified on 3rd June after persistent followup since 28th May.

5. High alert:Never ever choose zoomcarThe zap app is very poorly developed as the option where we need to upload documents is very bad, as u cannot click on the button where it says click to upload.

6. If you delay in paying the subscription fee they levy charges and if you earn money and they delay in giving then they dont pay any penalty or something.

7. For this lockdown period also we need to pay subscription Even though we listed the vehicle.

8. Worst experience.Worst platform.. they are allowing us to o list the car but they will charge you in all possible ways.

9. Everytime, you have to talk with customer support 5 times before they reduce downtime from the invoice.

10. The worst happened this month when they didn't send me updated invoice but expected me to.pay. when I didn't pay, they force cancelled my rental car.

11. I've used their vehicle for over 2 years and it is a good experience as long as you don't need their help.

Steps to Troubleshoot & Fix ZAP Associate APP Issues

1. Fix ZAP Associate APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ZAP Associate APP: Restarting the app will resolve most errors.
  2. Update the ZAP Associate APP App. Here is how:
    1. On Android goto PlayStore » Search for "ZAP Associate APP" » Open ZAP Associate APP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZAP Associate APP » click "UPDATE".
  3. Clear ZAP Associate APP app cache: Clearing cached data will force your app to retrieve the latest data directly from ZAP Associate APP servers.
    1. On Android, goto Settings » Apps » Select "ZAP Associate APP" » click Storage » click "Clear Cache".
  4. Check ZAP Associate APP app permissions. If any of these permissions required to use your device's features are disenabled, ZAP Associate APP might not work.
  5. Uninstall and reinstall ZAP Associate APP. If nothing else has worked, completely uninstall ZAP Associate APP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ZAP Associate APP not working


2. Fix ZAP Associate APP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ZAP Associate APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ZAP Associate APP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ZAP Associate APP may not be able to connect to the Internet when running in the background.

Reported Issues