Published by level38 on Oct 28, 2023

Report an issue with Color.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Color by number for kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of level38 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Color by number for kids image 1 contact Color by number for kids image 2

Color Customer Insights

1. Do you think that an elephant picture to the free part of this app?Very relaxing and therapeutic and wish there would be more new pictures daily than what there is currently.

2. My cousin loves drawing but I realized there was no elephant on the non-premium drawings.

3. Here it is November 2020 and still haven't gotten any new images yetIt put me into ads every time I was done and going to the next one.

4. And i couldn't do one for a couple days free of ads i don't think so mm mm never installing it again.

5. This is such a great game but I have one issue.

Steps to Troubleshoot & Fix Color Issues

1. Fix Color Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Color: Restarting the app will resolve most errors.
  2. Update the Color App. Here is how:
    1. On Android goto PlayStore » Search for "Color" » Open Color by number for kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color » click "UPDATE".
  3. Clear Color by number for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Color servers.
    1. On Android, goto Settings » Apps » Select "Color by number for kids" » click Storage » click "Clear Cache".
  4. Check Color app permissions. If any of these permissions required to use your device's features are disenabled, Color might not work.
  5. Uninstall and reinstall Color. If nothing else has worked, completely uninstall Color then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Color not working


2. Fix Color Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Color be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Color not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Color may not be able to connect to the Internet when running in the background.

Reported Issues