Contact Wuxiaworld Customer Service

Why should I report an Issue with Wuxiaworld?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wuxiaworld Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Either need settings or to scale chapter font to size of device screen.Great for reading whatever they have to offer but I had an update to a novel 10 days ago but never got notified plus I was signed out for whatever reason (probably why I wasn't notified of the new chapter).

2. -Update This issue is no longer prevalent! Easily loads everything even in 1 bar of data, even loads the next chapter in advance if you have auto-unlock enabled!Great up before the last update, but the update ruined it for me personally.

3. And the TTS function won't auto advance to the next chapter, which means I can't listen while doing non-phone activities.This has been going on for some time now.

4. I like the update messages and the ability to see what chapter you're on and what you're reading all in a little space.

5. In which the display glitches upon scrolling to the end of a chapter where the next and exit options appear and disappear in the middle and bottom of the screen.

6. 1) When I am reading and open the chapter selection, it always stars back at the top of the list.

7. New problem: now I can't even read a chapter because the app tells I need to update to the newest version to read the chapter, but no updates are available.

8. It used to reposition the scrolling to the chapter I am currently reading.

9. I feel there were other issues but I can't think of them at the moment.All the basic features are definitely there, but I wish the overall was experience was smoother because scrolling while reading is a little choppy at times.

10. I can't load a new chapter, and when it does load, it often loads only the first few paragraphs.

11. On top of that, when I tap the screen while reading to make the menus go away, bottom half of the screen turns completely black and as I scroll, it flickers letters on and off.

1. Fix Wuxiaworld Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wuxiaworld: Restarting the app will resolve most errors.
2. Update the Wuxiaworld App. Here is how:
   1. On Android goto PlayStore » Search for "Wuxiaworld" » Open Wuxiaworld » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wuxiaworld » click "UPDATE".
3. Clear Wuxiaworld app cache: Clearing cached data will force your app to retrieve the latest data directly from Wuxiaworld servers.
   1. On Android, goto Settings » Apps » Select "Wuxiaworld" » click Storage » click "Clear Cache".
4. Check Wuxiaworld app permissions. If any of these permissions required to use your device's features are disenabled, Wuxiaworld might not work.
5. Uninstall and reinstall Wuxiaworld. If nothing else has worked, completely uninstall Wuxiaworld then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wuxiaworld not working

2. Fix Wuxiaworld Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wuxiaworld be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wuxiaworld not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wuxiaworld may not be able to connect to the Internet when running in the background.