Published by Nexstar Digital (formerly LIN Media) on Mar 27, 2023

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Why should I report an Issue with WJHL Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nexstar Digital (formerly LIN Media) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WJHL Weather

1. Download the WJHL Weather app for the Tri-Cities’ most accurate hour-by-hour forecast from the trusted experts at Storm Team 11.

2. The WJHL Weather app utilizes the most advanced radar maps, weather, and digital technology available.

3. With its customizable alerts, you'll know when significant weather is heading your way and when to take cover.

4. With its easy-to-use interactive radar, you can take control and see where the storm is now and where it is tracking.

5. Never let the weather catch you by surprise again.

6. Then, set customized alerts to keep you and your family informed and safe. • The latest video forecast from the Storm Team 11 team.

WJHL Weather Customer Insights

1. You guys seemed to be the most accurate for my area but how it's been the past few months I may move to a different app.I had the old app it worked great when my husband got a new phone we downloaded this app into his phone and I was jealous it was so much newer and gave more info, well fast forward to 1 month later and I hate it.

2. I have to keep stopping the app constantly... wished I read the reviews first I would have kept the old app UGHIf the weather info would load it would be a decent app.

3. Well 15 months later and the app has changed but not for the best! New phone and downloaded the app and it had a new layout and is no better than before, worse actually!!!Very Impressed With This App! I gave this app a try a few weeks ago, and I am uninstalling my previous go to weather app.

4. Unfortunately, I have no choice but to uninstall and find another app for my weather needs.I really liked the old version,it looked nicer/more organized and it actually loaded information.

5. I can't get half of the stuff to load,it just gives me a blank screen,and I'm not getting weather alerts anymore.

6. The app will open and appear to be operating, but now I am unable to open anything such as the menu drop down or even scroll between radar, daily forecast, hourly forecast, and etcetera.

7. This isn't app design, it's a step back in time; and not in a good way.I have used this app for several years and have loved it, until the last two or three months.

8. The ads sure can load but not the weather info.

9. It would show weather conditions in 15min increments.Colors were nice and aesthetic.

10. I wish you could access the " follow me" with it's own button!! I can't delete it, either, so I have to reinstall the app every time it happens.

11. Radar is very slow to load.

Steps to Troubleshoot & Fix WJHL Weather Issues

1. Fix WJHL Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WJHL Weather: Restarting the app will resolve most errors.
  2. Update the WJHL Weather App. Here is how:
    1. On Android goto PlayStore » Search for "WJHL Weather" » Open WJHL Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WJHL Weather » click "UPDATE".
  3. Clear WJHL Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WJHL Weather servers.
    1. On Android, goto Settings » Apps » Select "WJHL Weather" » click Storage » click "Clear Cache".
  4. Check WJHL Weather app permissions. If any of these permissions required to use your device's features are disenabled, WJHL Weather might not work.
  5. Uninstall and reinstall WJHL Weather. If nothing else has worked, completely uninstall WJHL Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WJHL Weather not working


2. Fix WJHL Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WJHL Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WJHL Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WJHL Weather may not be able to connect to the Internet when running in the background.

Reported Issues