Published by WitPlex LLC on Feb 7, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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Mining pool monitor Customer Insights

1. If this supports your mining pools I would highly recommend.it was working perfectly for me until it suddenly just stopped monitoring my ERG through herominers... it was working just fine up until 5 minutes ago.. i have reinstalled as well & problem still persists, please help.. Edit: changed to 4 stars for quick responseSome instruction regarding how to link to the pool would have been appreciated.

2. Graphs are well laid and around 10,000 coins are listed which is a very good drive to install this app.I was interested in this concept of monitoring multiple pools in one app but the free version doesn't send notifications and the subscription to get notifications version is way too expensive.

3. No other app I have downloaded requiring internet connection has ever had issuesIt was very bad, I do not recommend it at all because I installed it and after introducing the pool and the account and password, when it wanted to register, it gave the error "could not connect to the server".

4. not only allowing to monitor multiple pools accounts but also has possibility to track coins price changes, hostorical graphs... what to mine feature.

5. In 2 words awsome app, keep the development guys, great job!Love the app, there are a couple of (usually account based) pools which aren't supported but that is entirely understandable.

6. After introducing the username and email and giving the password twice, the system thought a little and then gave the above message.Re-rating the app, since devs were very quick to reply and I redownloaded the app.

7. Maybe add a long press option, or 3 dots on the side as well.1) There is no option to add coins into favorite menu which is a pre-requisite for comparisons with other coins.

8. 2) There should be more options to sort out all listed coins on basis of so many different parameters which currently is limited to 3 or 4 parameters.

9. Aside from this, and a little fiddling to figure it out(about 5 minutes), my pool was linked and the app seems to be working flawlessly.

10. I initially selected the wrong option for Bitfly Ethermine (there are 2), and I couldnt remove the account to try again.

11. A luxury expense I can't justify right now seeing as mining is not profitable anyway.very impressive monitoring tool, the best one in the market.

Steps to Troubleshoot & Fix Mining pool monitor Issues

1. Fix Mining pool monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mining pool monitor: Restarting the app will resolve most errors.
  2. Update the Mining pool monitor App. Here is how:
    1. On Android goto PlayStore » Search for "Mining pool monitor" » Open Mining pool monitor: Miner Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mining pool monitor » click "UPDATE".
  3. Clear Mining pool monitor: Miner Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Mining pool monitor servers.
    1. On Android, goto Settings » Apps » Select "Mining pool monitor: Miner Box" » click Storage » click "Clear Cache".
  4. Check Mining pool monitor app permissions. If any of these permissions required to use your device's features are disenabled, Mining pool monitor might not work.
  5. Uninstall and reinstall Mining pool monitor. If nothing else has worked, completely uninstall Mining pool monitor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mining pool monitor not working


2. Fix Mining pool monitor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mining pool monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mining pool monitor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mining pool monitor may not be able to connect to the Internet when running in the background.

Reported Issues