Published by Wakeup on Jan 19, 2024

Report an issue with WearFit2.0.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WearFit2.0?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wakeup to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WearFit2.0 image 1 contact WearFit2.0 image 2

About WearFit2.0

1. Mental health, heart rate, blood pressure measurement, blood tests, statistical exercise step, sleep time, physical situation palm in hand, at any time to monitor your health.

2. Set the call reminder for the WearFit2. 0 bracelet, the phone rings automatically when the phone calls, the phone will not miss the call in the bag.

3. Set the alarm clock for the WearFit2. 0 bracelet, remind you to get up through the brakes and no longer disturb the people around you.

4. Can be heart rate, blood pressure, synchronized to the "Health" applications, so that you more comprehensive understanding of health. ** WEARFIT2.

WearFit2.0 Customer Insights

1. This whole thing is a tremendous disappointment and I much prefer my old watch that only offers blood pressure; at least my old watch does what it's supposed to reliably!After a year, the program is still not working correctly.

2. After charging the watch band, it would not re-connect to my phone, nor laptop computer.

3. The step counter from the watch does not carry to the application.

4. The watch won't connect to my phone or email.

5. I am seriously considering getting one more reliable.The watch its self works good, looks real nice.

6. I'm very 😥 dissatisfied.I like the watch, it does quite a bit, but it does not notify me of calls or messages even with all permissions on.

7. The watch has reset itself twice in this time and won't reconnect to the app which lost me all of my data.

8. The app sucks, Bluetooth connects, then good luck connecting with the watch.

9. Sometimes disconnects from the watch and can be a bit fiddly to get connected again.

10. At least the annoying advertisements are working, which was not in the agreement when i purchased the watch.

11. It still has the basic functions so I still gave it a few stars.Disconnects from band very easily, and I have to restart my phone to connect again.

Steps to Troubleshoot & Fix WearFit2.0 Issues

1. Fix WearFit2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WearFit2.0: Restarting the app will resolve most errors.
  2. Update the WearFit2.0 App. Here is how:
    1. On Android goto PlayStore » Search for "WearFit2.0" » Open WearFit2.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WearFit2.0 » click "UPDATE".
  3. Clear WearFit2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from WearFit2.0 servers.
    1. On Android, goto Settings » Apps » Select "WearFit2.0" » click Storage » click "Clear Cache".
  4. Check WearFit2.0 app permissions. If any of these permissions required to use your device's features are disenabled, WearFit2.0 might not work.
  5. Uninstall and reinstall WearFit2.0. If nothing else has worked, completely uninstall WearFit2.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WearFit2.0 not working


2. Fix WearFit2.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WearFit2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WearFit2.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WearFit2.0 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I Just bueno the wearfit 2.0 and I tried to charge it and connector broke

    — by Maria Cecilia Ruiz 1 month ago

  • I cannot register on the WearFit 2.0 app

    — by Terrence Black 2 months ago

  • I received your Wearfit2. 0 for Christmas. Requested a code twice, each time only with 6 digits. Error message said I need 8-16 digits.
    Additionally it asked for my credit card. What for? I don't want to give out my credit card number. How can I register my watch w/o providing my Credit card credentials?
    Please let me know or will return the watch?
    Thank you,
    Roswitha

    — by Roswitha Lee 2 months ago

  • I really do not want to share that I have a wearfit or health info with anyone or want to know anything about their wearfit. I don't want my walks runs whatever tracked. Just distance steps. I do not want to add a photo to your app. I don't want a pile of sms. How many do you send anyway? As far as mental health go I'm not interested on wearfits opnions. So I bought the piece of invasive junk and unless I can get basic physical health and axtivity monitoring without using the app I will get rid of it, return it or throw it in the trash

    — by Skells 4 months ago

  • I bought wearfit smart watch 129 from Italy and i m from pakistan .this watch has hardware charging issue ...can u tell me some of its solution?

    — by Taaiba shafiq 5 months ago

  • How do I get a refund for this piece of shit it won’t stay on can’t turn it on doesn’t work just bought it you know how to send it back or do I just need to put out in the garage and beat it with a hammer

    — by Charles C 7 months ago

  • Need code please app will not send ??

    — by William E miller 8 months ago

  • Do I need to provide my credit card information to use Wearfit2.o app?

    — by Maggie 9 months ago

  • I want to cancel, i did not know that the free membership was only for 5 days and then i would be charged 50 dollars per month

    — by Larry J Hinen 9 months ago

  • I want to cancel

    — by Larry J Hinen 9 months ago

  • I am trying to register my account. I have provided my email address and the verification code that was emailed to me within the 30 minute window of time but when it comes to putting in the account password it will not accept any password that I create. My passwords are between 8 and 16 letters and include a number and a capital letter.

    — by Catherine Ten Hertog 9 months ago

  • My strap for my medibio watch is defective

    — by Richard Eze 11 months ago

  • The screen is black it doesn't show anything but the bracelet vibrates.

    — by Beverly Walker 11 months ago

  • Can't connect to app

    — by Swati Agrawal 1 year ago

  • Not login

    — by ganvit vipul 1 year ago

  • Won't let me login in wearfit 2.0 app

    — by Brooke Nichols 1 year ago

  • Doesn't work. Period.

    — by Ken Levine 1 year ago

  • I'm locked out of my account and it's not accepting my password, even after getting the code and putting in a new password it won't open.

    — by Paul 1 year ago

  • delete my WearFit2.0 account data as well as any WearFit account data. Be sure subscriptions are cancelled as well.

    — by Angela Cranmer 1 year ago

  • Ii want to cancel immediately an dim having trouble. Do not want to be charged for a service I do not find useful or worth the price

    — by Jennifer 1 year ago

  • How can I set default calls to be on my android phone?

    — by Peter Akwalu 1 year ago

  • Cant get in on the app. Have requested the verification code 12 times and it keeps saying get the code first. Please can someone help me

    — by Lizé Louw 1 year ago

  • Sss

    — by Sayatxanim 1 year ago

  • i am trying to log in and it will not let me look like the blue circle wants to go but does not sign in

    — by Susan 1 year ago

  • How do I sign in to connect a used wearfit. I do not have address or any information for device.

    — by Kathy Brown 1 year ago

  • My ycom watch15 is not connecting to wear fit2. 0 aap

    — by Mohd younis Ahanger 1 year ago

  • He be que vou me done results de les ehr suivan de jour weheel

    — by Yeyeta 1 year ago

  • Connect log on with my phone. Keep getting server error message. App is connected to band

    — by Raymond Karl 1 year ago

  • "Server demand failed" when I subscribe for a new account on the App. The cell thone is a Samsung S51, Bluetough is ok, internet is ok on the cell phone, and on "Ask for a verification code" no answer excepted the message "connection failed".

    — by Laurent 1 year ago

  • "Server demand failed" when I subscribe for a new account on the App. The cell thone is a Samsung S51, Bluetough is ok, internet is ok on the cell phone, and on "Ask for a verification code" no answer excepted the message "connection failed".

    — by Laurent 1 year ago

  • Ali

    — by Atman 1 year ago

  • Mon bracelet ne ce connecte pas a mon XIAOMI Mi Pro, le bluetooth du téléphone reconnait la montre W68 et il affiche la montre, mais sur l'application de recherche de Wearfit 2.0, pas de connection et impossible de me servir des application de l'heure, c'est à dire rien. avant tous fonctionnait bien ??

    — by gilou 1 year ago

  • I can't connect my watch in my mobile. I see the copyright is 2015-2020. How can I get the latest version of wearfit 2.0? I have a samsung galaxy s21 f.

    — by Biendija Balwant Gir 1 year ago

  • Bonjour,
    ma montre connecté wearfit 2.0 de s'allume plus malgres des essais pour la recharger rien ni fait
    l'ecran reste noir et pas de connection
    Que faire ?
    Merci de votre aide

    — by Dominique ORIEL 1 year ago

  • Hello, I'm using Wearfit2.0, it is a perfect tool but I want to know how can I use it to change the watch face? Thanks

    — by Amine 1 year ago

  • whats the verification code and how do i get it?

    — by peter taylor 1 year ago

  • It wont let me register. I can't get the verification code

    — by amanda harton 1 year ago

  • I can not create an account to weatFit2.0
    therefore I can not use my smartwatch. Please help.

    — by Björn Jorhede 1 year ago

  • Can't connect to smartwatch

    — by Bakary Hosseni 1 year ago

  • How use my watch

    — by Martin Benns 1 year ago

  • the watch won't stop ringing for calls, if someone calls it rings so loud, I put the watch on silent but it's not working. it's like it's not on silent. I need to put this on silent so i can use it everytime i'm on my office can u guys help me ?

    — by CRIS 1 year ago

  • Ich habe eine smartwatch die mit der App wearfit 2 gekoppelt werden soll. Ich hatte 19 und 19th, jedoch kam immer wieder keine bluetooth Verbindung. Nun habe ich mich bei 19 auageloggt. Wie kann ich wieder einlogen? Es wird eine Nummer verlangt, die ich über mail erhalte, wenn ich sie eingebe wird sie nicht akzeptiert. Es kommen chinesische Schriftzeichen, die ich nicht verstehe... Was tun kann man eine Anleitung in deutsch oder englisch erhalten? Die mitgelieferte Anleitung funktioniert nicht. Bei "mein" kommt nicht wie angegeben connection management...?

    — by Rudolf Grünzweig 1 year ago

  • Ich habe über wish ein smartuhr gekauft (19). Diekann viel, schreibt mir aber nicht verbunden. Ich habe Bluetooth eingeschaltet, den code eingegeben, sowie 19 und 19th geladen. Bei 19 scheint das Bluetooth Zeichen auf, bei 19th steht "keine Verbindung"..
    Was kann ich tun das zu beheben und die uhr voll zu nutzen. Der Ton bei einem Anruf ist ganz schlecht, nur kratzen, scheppern, man versteht nichts...

    — by Rudolf Grünzweig 1 year ago

  • My medibio health and fitness tracker will not connect

    — by Ruth 1 year ago

  • 0922029995

    — by ahmed 1 year ago

  • How do I fix my time and date

    — by Joyce Mclean 1 year ago

  • My time and date is wrong need to.know how to fix

    — by Joyce Mclean 1 year ago

  • I don't have a problem with the app I have a problem with my wear fit 2.0 watch band the black piece was broken and it won't charge

    — by Danielle Bradford 1 year ago

  • I just started using my fitbit 4 days ago. I went for a swim with it on this morning and at 9 pm today it just stopped working and wont even charge.

    — by Sophia 1 year ago

  • I do not receive the verification code for the Wearfit 2.0 app. I looked everywhere and tried everything!

    — by KEVIN 1 year ago

  • Bluetooth is contacted but keeps popping up on the app saying select your device to connect in phone settings Bluetooth or call or audio functions won’t work but Bluetooth is connected

    — by Graeme Purves 1 year ago

  • I have a Bakeey T1 smart watch that uses Wearfit 2.0. I am able to connect the phone to the app but it does not record historical data. The app only shows up one time test data. Is it because I have not registered for wearfit 2.0? The reason that I have not register is that I have difficulty in registering through the app. So I am only able to use 'Enter Directly'. Any suggestion or help would be appreciated

    — by James Bennett 1 year ago

  • Cannot register information on app to connect smartwatch

    — by Deborah C Daniels 1 year ago

  • Trying to connect the watch with the app but it didn't work, I absolutely tried everything but it keep giving connection failed, I really want to know what can do, the watch I9 , I9tH

    — by Mohamed 1 year ago

  • I’m trying to download the app for this which I have done for this where fit smart device does blood pressure and heart rate and all kinds a good thing but it won’t let me use it or try to connect to my phone and I thought I have tried to sign in but it won’t let me sign in or get a new code for my password I can’t get past just Sign in page when I try to get a new password it won’t send me a code because I don’t know the old password I guess very very confusing and complicated

    — by Brad 1 year ago

  • I need a registration code !

    — by Christian Lailach 1 year ago

  • Can't get verification code to create account

    — by Robert Landolfo 1 year ago

  • I just received my WearFit 2.0 health and fitness tracker, but I did not get the verification code, and have failed to get it sent to my email. In simple terms I cant get the thing to function. I can't register or connect the app to the watch, nothing.

    — by Wayne 1 year ago

  • Bonjour je vous contacte car je reçois aucune notification sur ma montre connectée wearfit Pro BO6. Pourtant tu t'es bien connecté

    — by Laura Desmaris 1 year ago

  • display complaint

    — by nabeelahashim 1 year ago

  • how do I change the clock screen display?

    — by Raymond Robinson 1 year ago

  • Wearfit 2.0 gives incorrect information, incorrect heart beat & blood pressure. It is slow to provide information ie steps, distance, calories etc. My issue is it is cheap Chinese product that will never work as it was advertised

    — by Phil Dinham 1 year ago

  • I am trying to register my new wearfit2.0, it will not recognize my yahoo email and send me a cobe

    — by David Chadwell 1 year ago

  • Not sure what the icon on my band means. There’s an icon of a blue building next to a green tree with a blue lightning symbol between tree and building.

    — by Sarah F 2 years ago

  • Kann mich auf wearfit nicht anmelden

    — by Berthold Roßdeutsch 2 years ago

  • How do I get account numbers to login to wearfit2

    — by Robin McGillibray 2 years ago

  • My smartwatch dont want to connect with my fone please help the qr code dont send me to the app i must download

    — by Herchal Salomis 2 years ago

  • Code de vérification

    — by Raji senhaji abdelali 2 years ago

  • Forgotten app account login number. How do I recover it to login to app please

    — by Robin McGillibray 2 years ago

  • My phone did not change the time for daylight savings-

    — by Susan Sykes Parrish 2 years ago

  • How do I get an "Bestätigungscode" ?
    I tryed the ap. WEARFIT 2.0 with my smartphone but I dont get the code. I expect it by email.

    — by Herbert Doerrhoefer 2 years ago

  • I can’t register using the WearFit app. It keeps giving feedback with errors and network anomalies

    — by David Stevenson 2 years ago

  • When I want to log in to the app it keeps on saying my password should be 8 to 16 characters. How do I fix this.

    The date, time did not synchronize with my phone, how do I fix this.

    — by Johan 2 years ago

  • Bekomme keinen Bestätigungscode zugeschickt habe es schon mehrmals probiert

    — by Stephanie Sommerfeldt 2 years ago

  • watch band broken

    — by eepenny 2 years ago

  • cannot install wearfit 2.0 app on my samsung galaxy s7, app keep crashing and i cannot setup my smart watch

    — by Mike 2 years ago

  • I have just bought new smarten watch that uses wearfit2.0 app. Ive tried to download the soon in 2 separate phones. On one I could download it but cannot connect to watch so it doesn't work on other phone cannot even download app. Both android Samsung phones.

    — by Gill Greaves 2 years ago

  • Not sent verification code

    — by Bello 2 years ago

  • You do not have permission to charge my card I’m removing this app the bracket does not work, you had a box checked when you made me give credit card and I’m pissed

    — by Juanita Chen 2 years ago

  • je n'arrive pas à me connecter sur mon smartphone

    — by patrice chauvin 2 years ago

  • probléme avec WearFit2.0. Transfert des données sur le smartphone Samsung Galaxy S8

    — by GUY 2 years ago

  • My i12 smart watch does not update the weather forecast. What to do. Is a special forecast program needed? I have a Samsung smart watch.

    — by Nenad 2 years ago

  • This watch has never connected properly to the app. It says it has connected but the time does not synchronise. Also heart reads are not accurate. Please refund or replace unit. This is a beautiful watch design.

    — by Robert Brocking 2 years ago

  • I got moh job in Kuwait. I try to register in immune app, instead of selecting visit visa I wrongly go for work visa. Is it take much time to reject my application. My visa will expire on 20 th January. Kindly do the needful. Thank you

    — by Smitha karwadi 2 years ago

  • I downloaded there wear pro app.was trying to register to set my phone up. I get to where it says send verification code, I receive the code but then I can't enter it. So therefore I can't get an account to set up my watch. If I can't get this fixed I don't need the watch. Can you help me please? Lynn Hendrix

    — by Lynn Hendrix 2 years ago

  • I bought two Wearfitpro watches and so frustrating working with it, I like a packing slip to return and get a refund. Thanks

    — by Rose Akulick 2 years ago

  • I can view I from fro watch to phone but can’t Connect. Not letting notifications or any other info. Pls help. Is the a 1800 number I can call. Thanks

    — by Rose Akulick 2 years ago

  • I bought a wear fit 2.0 watch for android. I want the weather on my watch. Can I get the weather on the app or on my watch? Please let me know if I can. Thanks

    — by Tammie Camp 2 years ago

  • Bonjour j ai offert une montre wearfit2.0 a mon mari impossible qu'elle ce met à m heure comment faire merci

    — by Patricia Evrard 2 years ago

  • Nu se poate conecta

    — by Argentin 2 years ago

  • Gracias

    — by Argentin 2 years ago

  • I can't register on the wearfit2.0 app because I'm not receiving the verification code

    — by Wyatt 2 years ago

  • Not sending code for me to register

    — by Jay Watkins 2 years ago

  • Hello,
    I tried several times, but I didn't receive verification code...

    — by Katja 2 years ago

  • Seit einiger Zeit funktioniert gar nichts mehr, kann ich meine SmartWatch jetzt wegwerfen???

    — by Wolfgang Görs 2 years ago

  • Seit einem Update auf iOS 15 startet die App nicht mehr. Eine Neuinstallation im AppStore oder auch in App Käufe funktioniert nicht.

    — by Uwe Guse 2 years ago

  • Wearfit 2.0 is not working with my iphone 12 pro max
    It is connected in Bluetooth. But when i open the app it is says not connected

    — by Sivakumaran Thanigasalam 2 years ago

  • Can't register. App won't accept any password!

    — by Steve 2 years ago

  • My App will not start on my Smartphone up to now, what can I do to use it us usual? Thank you. Best regards Michael

    — by Michael Sipek 2 years ago

  • How do I link the Wearfit to my iPhone. It doesn’t seem to be an approved partner

    — by Linda Hing 2 years ago