Published by Vsray Technology on Mar 20, 2024

Report an issue with Universal TV Remote Control.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Universal TV Remote Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vsray Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Universal TV Remote Control

1. With our professional universal remote for all TVs, you can control the universal remote in the Android phone. 🎉Now you don't need to worry run out battery of direct TV remote, it's time to download this universal remote control for TV! 📺Free Universal TV remote not only support Wi-Fi TV remote, also an IR based free TV remote for smart devices.

2. Universal TV remote is compatible with most popular smart TV brand as their original TV remote, such as Samsung TV remote, LG TV remote, Sony TV remote, Philips TV remote, Vizio TV remote, Insignia TV remote and so on. ⭐Completely Control by IR or wifi which is supported by almost all new and old TVs. ⭐Compatible with over 220,000 home theater devices.

3. Ultimate universal remote control for TV will turn your android phone into a super free TV remote.

4. IR based smart TV remote controller ask for a built-in IR transmitter or external infrared to control the TV, by using Universal remote control for TV.

5. Do you want to free download and own a smart universal remote control for TV?

6. Are you tired of the broken button or the run out battery of the real TV remote controller? 🙋No worry!

7. Coming soon: Fire stick remote, Apple TV remote free, etc.

8. To use Free TV remote control with WiFi Mode, please make sure the phone and the TV to be in the same WiFi environment.

Universal TV Remote Control Customer Insights

1. so I'm giving it 5 stars even though I haven't used the bloody thing Good job I suppose --Only fu...ng add not working properly also not all brands in listIt just wouldn't work! Most of these tv remotes don't work.. I had to uninstall my remote because Google uses most of my phone storage with apps I can't use, & no option to uninstall! Like 14google apps and I can't install more than 2 or 3 at a time! Grrrrr Most remote apps USED TO detect a remote that works for your tv, after you select your model (Samsung for me) Not anymore! It's ridiculous! Used to scroll through a few options, after selecting the model.

2. Directions for set up are vague and in poorly translated English, and many models are unsupported, and yes this needs to load a config file for your TV and not for a remote, which is bonkers since manufacturers use the same remote for multiple tvs.

3. Another person rated this a one because of the frustrations they encountered with finding their remote through the vast selections and the massive ads, but I tried it any way because ads don't bother me so much.

4. I don't have any reasonable way of knowing which remote in a random list of files named something seemingly arbitrary is the correct one.

5. My brand of tv only had 4 remote selections so it was easy to test each one.

6. Luckily, there were only there remote models for my TV brand.

7. So this little app just saved me time and effort to buy a new remote!!Just downloaded the app.

8. Basically trial and error and having to re scroll through the insane list to my TV brand EVERY TIME.

9. It's a shame, because it seems like such a simple, nice looking remote.

10. Finding the correct remote for my TV is a nightmare.

11. Then bring in the ads AFTER the remote is configured with the tv or device.Too many ads before you can even get started.

Steps to Troubleshoot & Fix Universal TV Remote Control Issues

1. Fix Universal TV Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Universal TV Remote Control: Restarting the app will resolve most errors.
  2. Update the Universal TV Remote Control App. Here is how:
    1. On Android goto PlayStore » Search for "Universal TV Remote Control" » Open Universal TV Remote Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal TV Remote Control » click "UPDATE".
  3. Clear Universal TV Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal TV Remote Control servers.
    1. On Android, goto Settings » Apps » Select "Universal TV Remote Control" » click Storage » click "Clear Cache".
  4. Check Universal TV Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Universal TV Remote Control might not work.
  5. Uninstall and reinstall Universal TV Remote Control. If nothing else has worked, completely uninstall Universal TV Remote Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Universal TV Remote Control not working


2. Fix Universal TV Remote Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Universal TV Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Universal TV Remote Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Universal TV Remote Control may not be able to connect to the Internet when running in the background.

Reported Issues