Contact Story Downloader Customer Service

Why should I report an Issue with Story Downloader for WA and WB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jaanu Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The old feature was the best plus the ads ewwThis app for me is as though it is an advertising app fo FX Pro I cannot open it or a Status for 3 seconds, FX pro is on, I wait 5 seconds to close the fx pro advert, I close it then BOOM again FX pro.. And it tends to mess up my gallery some how, every time I save something it changes the arengement of my phone gallery...Terrible app and it doesn't synchronise your status to the app.

2. Is the remove ads in the menu section just a useless option put there for the sake of it coz clearly it doesn't workI was previously using another status saver and it was not only slow and cumbersome, weighed down by adverts and self promos.

3. The only option I wish you can develop is an option to merge clips shared separately due to size limit on WhatsApp status posts.Too many ads, plus the new feature saves almost every picture you scroll by.

4. Thanks.App is good easy to use, both status type can be easily shared & downloaded.

5. Updates quickly so u get new status updates almost in real time.

6. I save statuses and can't view them or even share them from my saved status anymore.

7. Status Saver is quick, intuitive and stable.

8. If it happens again rating will be 3 stars or I stop usingThe ads that pops up in this app is so so so annoying... You would want to do something with the app and ads will just cover the screen without you seeing where to immediately clear it from.

9. The status save immediately as you view it which is quite nice.

10. Even when you switch inside the app to go Whatsapp itself, you can't still save status.

11. There comes a time when it just stops working & the only way to fix it is to uninstall & reinstall.

1. Fix Story Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Story Downloader: Restarting the app will resolve most errors.
2. Update the Story Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Story Downloader" » Open Story Downloader for WA and WB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Downloader » click "UPDATE".
3. Clear Story Downloader for WA and WB app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Downloader servers.
   1. On Android, goto Settings » Apps » Select "Story Downloader for WA and WB" » click Storage » click "Clear Cache".
4. Check Story Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Story Downloader might not work.
5. Uninstall and reinstall Story Downloader. If nothing else has worked, completely uninstall Story Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Story Downloader not working

2. Fix Story Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Story Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Story Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Story Downloader may not be able to connect to the Internet when running in the background.