Published by vimage on Nov 8, 2023

Report an issue with VIMAGE 3D live photo animation.
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Why should I report an Issue with VIMAGE 3D live photo animation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of vimage to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VIMAGE 3D live photo animation Customer Insights

1. FIX IT!I purchased the full version; which is definitely worth it to me! If anyone has a problem with the image duplicating itself into the corner of the original image, and turning that into the foreground; just close the app, restart your phone, and start over! That was the only problem I faced and it was an easy fix! There's a barely noticeable bit of grain in the moving area when you save it on full HD quality, but it still looks amazing! Almost perfect app! 🥰Update: As of recently, I've been having problems downloading my work after I'm finished.

2. I strongly dislike how when you save your work after using the flow feature and have adjusted the speed you want, the app increases the speed of the flow, it didn't used to bother me much before because my phone's photo editor used to allow me to reduce the speed of a video but now it's become a pain to do that because it significantly reduces the quality of the image! Vimage please fix this bug!Loved this app for about 4 days.

3. It's glitchy, it's not worth paying for the lifetime (of which I did), and there are other apps that can do a better job.This app is pretty freaking cool! I have never really used an app like this! I like how it's like a photo and it's moving, you know like you can add moving objects but it's not a video! I wouldn't really call it a GIF either! If you are a creative or artistic person or love to edit photos, I would highly recommend this app! I guess you ain't even 'negative' thing I can say, so far, is that the only way to get to watermark office to pay.

4. This needs to be alleviated!!Great concept, and lots of improvements made since the app started, however, current version -- when you export or save the movie, you can't put that on Instagram ( video format not supported ).

5. Why am I paying for something that doesn't work properly? U would think after paying for an app u would be able to use it without a problem.

6. It gets to the downloading screen and starts to download and then it goes black and I don't get a chance to save my work.

7. I will keep supporting you for now, but please don't get stuck on "fake looking glitter and leaves" The most urgent fix -- please update the video format so it can be exported to Instagram.

8. In other words, this app is a bait and switch.I signed up for the free 7 day trial thinking of be charged the 9.99 at that end of the trial period.

9. This is incredibly frustrating because I'm paying for a monthly subscription and the app is no longer allowing me to save my work.

10. UPDATE:--------- I emailed the developers and they WERE AMAZING! They totally refunded the purchase! Then gave me the pro version! Awesome!!I'm so disappointed.

11. Don't do it! When you finally make the photo, you think "this is awesome! The all makes it seem like as long as you don't add " pro" level changes, you can export in high quality.

Steps to Troubleshoot & Fix VIMAGE 3D live photo animation Issues

1. Fix VIMAGE 3D live photo animation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VIMAGE 3D live photo animation: Restarting the app will resolve most errors.
  2. Update the VIMAGE 3D live photo animation App. Here is how:
    1. On Android goto PlayStore » Search for "VIMAGE 3D live photo animation" » Open VIMAGE 3D live photo animation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIMAGE 3D live photo animation » click "UPDATE".
  3. Clear VIMAGE 3D live photo animation app cache: Clearing cached data will force your app to retrieve the latest data directly from VIMAGE 3D live photo animation servers.
    1. On Android, goto Settings » Apps » Select "VIMAGE 3D live photo animation" » click Storage » click "Clear Cache".
  4. Check VIMAGE 3D live photo animation app permissions. If any of these permissions required to use your device's features are disenabled, VIMAGE 3D live photo animation might not work.
  5. Uninstall and reinstall VIMAGE 3D live photo animation. If nothing else has worked, completely uninstall VIMAGE 3D live photo animation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VIMAGE 3D live photo animation not working


2. Fix VIMAGE 3D live photo animation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VIMAGE 3D live photo animation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VIMAGE 3D live photo animation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VIMAGE 3D live photo animation may not be able to connect to the Internet when running in the background.

Reported Issues

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