Published by Ventura design apps

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Why should I report an Issue with Solidworks Helper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ventura design apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Solidworks Helper Customer Insights

1. Can't do anything solidworks relatedUseless..Either hangs or dead links to non solidworks topicstotally wastage ... advertising appI deleted after 30 seconds of downloadingThank you and to all children that remind me.. A+ grade reminder.

2. dont install this app it doesnt do any solidworks related work nor it open solid works fileIt's useless.

3. Tansport kid for ever and now in the community check p.

4. Only.Poor app.

Steps to Troubleshoot & Fix Solidworks Helper Issues

1. Fix Solidworks Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Solidworks Helper: Restarting the app will resolve most errors.
  2. Update the Solidworks Helper App. Here is how:
    1. On Android goto PlayStore » Search for "Solidworks Helper" » Open Solidworks Helper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solidworks Helper » click "UPDATE".
  3. Clear Solidworks Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from Solidworks Helper servers.
    1. On Android, goto Settings » Apps » Select "Solidworks Helper" » click Storage » click "Clear Cache".
  4. Check Solidworks Helper app permissions. If any of these permissions required to use your device's features are disenabled, Solidworks Helper might not work.
  5. Uninstall and reinstall Solidworks Helper. If nothing else has worked, completely uninstall Solidworks Helper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Solidworks Helper not working


2. Fix Solidworks Helper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Solidworks Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Solidworks Helper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Solidworks Helper may not be able to connect to the Internet when running in the background.

Reported Issues

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