Published by British Council

Report an issue with IELTS Word Power.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with IELTS Word Power?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of British Council to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

IELTS Word Power Customer Insights

1. But anyways, I've been looking for an app almost similar with how Mindsnacks SAT used to be where you retain words by playing games instead of obsolete studying! Two games aren't enough though! Please come up with more! 💙Hi there, I just downloaded the app but seems like it's not working properly because it's getting crash Everytime whenever I open the App and click on word power.

2. But every time I tried new password according to their requirements.The App is not really working whenever I try to open the word power ...it crashes...and it's been doing this over and again.

3. Yesterday I tried the Word Power section and it crashed so I uninstalled it, unfortunately the app wasn't in the store until today, so I downloaded it again but the problem still remains.

4. 🙏🏽Apologies on my previous low rated review where I did not realize that there is an x-out button to execute out where you win a game then see your score! But perhaps change the color on the option in case other users are facing the same stigma so it is more clear for them.

5. Kindly, fix this issue that would be helpful.Word power crashes as soon as it opens, no matter how much I try.

6. I tried all kinds off password but every time it's Pop upping information regarding incorrect formation of it.

7. Tried both celluliar data and wifi connection but its app related I guess..The app hangs when I complete a task.

8. I tried restarting it, and even reinstalling it several times but the problem doesn't seem to get resolved.It's really disappointed that I have tried a lot for sigh up, but couldn't.

9. Keep up the good work, BC! I am a big fan of you :) However, I think it will be better if the words box is moving along the passage as user scrolls.

10. Even better if used word are crossed out so user knows what's left.The app is crashing.

11. I hope this can be fixed as soon as possible.Good interface , poor ui.. Always says "something went wrong " when I try to do smh.

Steps to Troubleshoot & Fix IELTS Word Power Issues

1. Fix IELTS Word Power Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IELTS Word Power: Restarting the app will resolve most errors.
  2. Update the IELTS Word Power App. Here is how:
    1. On Android goto PlayStore » Search for "IELTS Word Power" » Open IELTS Word Power » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IELTS Word Power » click "UPDATE".
  3. Clear IELTS Word Power app cache: Clearing cached data will force your app to retrieve the latest data directly from IELTS Word Power servers.
    1. On Android, goto Settings » Apps » Select "IELTS Word Power" » click Storage » click "Clear Cache".
  4. Check IELTS Word Power app permissions. If any of these permissions required to use your device's features are disenabled, IELTS Word Power might not work.
  5. Uninstall and reinstall IELTS Word Power. If nothing else has worked, completely uninstall IELTS Word Power then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IELTS Word Power not working


2. Fix IELTS Word Power Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IELTS Word Power be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IELTS Word Power not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IELTS Word Power may not be able to connect to the Internet when running in the background.

Reported Issues