Published by Tribune Broadcasting Company LLC on Aug 1, 2024

Report an issue with WGNO.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with WGNO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tribune Broadcasting Company LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WGNO image 1 contact WGNO image 2

About WGNO

1. WGNO News connects emotionally with our viewers through hyperlocal and empathetic storytelling showcasing the people and places of New Orleans like no one else in the market. • Watch video of your trusted reporters on the scene, and read revealing articles on what's going on in your community. • Plan your day and week with detailed weather conditions, live alerts of severe conditions, and an interactive radar map. • Optional alerts on breaking news keep you in the know. • On the go?

2. WGNO News aggressively pursues and delivers relevant, relatable and compelling LOCAL news, sports, and weather that affects New Orleans and our communities.

3. WGNO News uncovers the stories, offers solutions, empowers the community to seek change and move New Orleans forward.

4. The WGNO mobile app brings you all the top stories from our daily broadcasts, as well as stories developing in real time.

5. Download the WGNO News app now.

6. We provide extensive weather coverage 7 days a week for Southeastern Louisiana and parts of Mississippi.

7. News has never been more local than in the palm of your hand.

8. Save stories for later to access at your convenience.

WGNO Customer Insights

1. good variety of contentToo many adsKeep you know very good!I love it.

2. I love, love, love the format, the streamlined look and and visually appealing it is.

3. I try my using the toggle button to turn it off but it won't hold.

4. The visuals are crisp and clean and very easy to navigate.

5. Every time I open the app the notifications is toggled on again.

6. I can't turn off notifications.

7. The audio is very clear.easy to use.

8. Incredibly frustrating.

9. About to uninstall app.Wow, this is the best BEST of the TV apps that I have.

Steps to Troubleshoot & Fix WGNO Issues

1. Fix WGNO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WGNO: Restarting the app will resolve most errors.
  2. Update the WGNO App. Here is how:
    1. On Android goto PlayStore » Search for "WGNO" » Open WGNO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WGNO » click "UPDATE".
  3. Clear WGNO app cache: Clearing cached data will force your app to retrieve the latest data directly from WGNO servers.
    1. On Android, goto Settings » Apps » Select "WGNO" » click Storage » click "Clear Cache".
  4. Check WGNO app permissions. If any of these permissions required to use your device's features are disenabled, WGNO might not work.
  5. Uninstall and reinstall WGNO. If nothing else has worked, completely uninstall WGNO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WGNO not working


2. Fix WGNO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WGNO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WGNO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WGNO may not be able to connect to the Internet when running in the background.

Reported Issues