Published by Toshl Inc. on Jun 19, 2023

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Why should I report an Issue with Toshl Finance - budget manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Toshl Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Toshl Finance Customer Insights

1. I will then give this app a 10 star rating!!!!Hi, the bank connection feature is a God send.. it saves me a lot of time I used to spend tracking my expenses, thank you very much... With that said, there are two issues: 1) the auto tagging is not suitable for every one, please add an option to disable it from the settings.

2. 3) Allow editing of budget time frame without having to delete and recreate them.It's a great app that I have been using since 2016 pro paid version.

3. Mobile graphics could improve a bit.I think I have finally found the perfect app for managing my personal budget and finances! The only thing I wish is that there was a tab to show upcoming bills view, and an easier way to transform an expenditure into a recurring bill or add reminders.

4. It is a bit buggy when refreshing bank credentials (I shouldn't have to spend as much time with this as I do, I don't think), and I'm currently wondering why it's downloaded transactions twice.

5. 2) Some expenses are counted twice, I cross checked my bank statement which shows only a single transaction whole the toshl shows two.

6. Also, no way to delete multiple transactions? The price is always so much higher than other apps with bank sync.

7. It makes the whole process of logging and tracking expenses very intuitive, especially entering an expense is super intuitive and quick.

8. Thanks!Stuck at fetching data for hours now when connecting the ASB Bank Client which is a shame the only reason I bothered to download it really.

9. The team behind the app remain active and over the years have enhanced the apps with features I've grown to love.

10. They charge a bomb as a yearly fee for the premium features (not the bank connections).

11. I've tried different financial planning apps and this is the best one by far, friendly, easy, automatic, you can load accounts from different countries.

Steps to Troubleshoot & Fix Toshl Finance Issues

1. Fix Toshl Finance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toshl Finance: Restarting the app will resolve most errors.
  2. Update the Toshl Finance App. Here is how:
    1. On Android goto PlayStore » Search for "Toshl Finance" » Open Toshl Finance - budget manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toshl Finance » click "UPDATE".
  3. Clear Toshl Finance - budget manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Toshl Finance servers.
    1. On Android, goto Settings » Apps » Select "Toshl Finance - budget manager" » click Storage » click "Clear Cache".
  4. Check Toshl Finance app permissions. If any of these permissions required to use your device's features are disenabled, Toshl Finance might not work.
  5. Uninstall and reinstall Toshl Finance. If nothing else has worked, completely uninstall Toshl Finance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toshl Finance not working


2. Fix Toshl Finance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toshl Finance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toshl Finance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toshl Finance may not be able to connect to the Internet when running in the background.

Reported Issues