Published by Testbook: #1 Sarkari Exam Prep App on Feb 29, 2024

Report an issue with Testbook Exam Pre.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Testbook Exam Preparation App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Testbook: #1 Sarkari Exam Prep App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Testbook Exam Preparation App image 1 contact Testbook Exam Preparation App image 2

About Testbook Exam Preparation App

1. SSC GD, UP Police Constable & SI, IBPS RRB PO & Clerk, UP Police Radio Operator, UPPSC RO ARO, WBPSC Food SI, WBPSC Clerkship, CSIR ASO,, Bihar Police Constable, BSSC CGL, Bihar Inter Level, SBI Clerk, SBI PO, SSC CGL, CHSL, MTS, RRB ALP & JE, SSC JE, DSSSB, NDA, CDS, CAPF, Delhi Police, IBPS SO, IBPS PO, IBPS Clerk, UPSC IAS, APPSC Group 4, Bihar Teacher, CRPF Constable, APPSC Group 2, TSPSC Group 2, MAHATRANSCO, UPPCS, MPSC Combine Group B and C, CTET, SSC CPO, CGPSC, Haryana PSC, RBI Grade B etc.

2. Bihar Police Constable & Inter level App- We bring you the Bihar Police Constable course and Mock Test for the exam and help you with the detailedy study material and practice for the exams.

3. UPSC IAS Preparation App- Crack the UPSC Civil Services exam by enrolling yourself for our mock tests and live coaching by the renowned faculties.

4. SBI Clerk Preparation App- Avail decent online coaching experience with the SBI PO and SBI Clerk live coaching withmock tests to ace your banking preparations.

5. Kickstart your UP Police (Constable, Radio Operator) preparations with our mock tests, test series and various courses.

6. CSIR ASO/SO-Crack CSIR SO/ASO exams by enrolling yourself for our mock tests and live coaching!

7. Supported by a community of 3. 4 crore+ students, we offer a flawless online coaching experience for all major government exams.

8. We’ve introduced live classes, mock tests, doubts sessions, and PDF Notes.

9. With our experienced faculties, mock tests and practice sets, we promise the some amazing guidance to the students.

10. Ace your SSC GD with our mock tests, test series and various courses.

11. Available for all the major exams offering the finest coaching from Superteachers across India.

Testbook Exam Pre Customer Insights

1. This really gets irritating when I want to use the app for a prolonged interval or when I require to open it frequently.The Testbook app sends excessive notifications throughout the day and shows numerous promotional banners even to subscribed customers! Recently, they removed all the Previous Year Papers from their "Pass" subscription to a more expensive "Pass Pro" plan.

2. It offers a wide range of mock tests and study materials to help students excel in competitive exams.

3. It offers a wide range of mock tests and study materials to help students excel in competitive exams.

4. It provides a wide range of mock tests and study material to help students excel in competitive exams.

5. Irritating after purchasing pass pro.Your mock tests are undoubtedly the best, but the user experience I'm having is the worst so far.

6. The occasional pop-up can be distracting.Testbook is a feature-packed app on the Play Store for exam preparation.

7. The study materials are extensive, with clear explanations and helpful video lectures.

8. The study materials are extensive, with clear explanations and helpful video lectures.

9. The mock tests are well-structured, improving speed and accuracy.

10. The mock tests are well-structured, improving speed and accuracy.

11. This is so frustrating.30/05/23 Testbook is a feature-packed app on the Play Store for exam preparation.

Steps to Troubleshoot & Fix Testbook Exam Pre Issues

1. Fix Testbook Exam Pre Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Testbook Exam Pre: Restarting the app will resolve most errors.
  2. Update the Testbook Exam Pre App. Here is how:
    1. On Android goto PlayStore » Search for "Testbook Exam Pre" » Open Testbook Exam Preparation App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Testbook Exam Pre » click "UPDATE".
  3. Clear Testbook Exam Preparation App app cache: Clearing cached data will force your app to retrieve the latest data directly from Testbook Exam Pre servers.
    1. On Android, goto Settings » Apps » Select "Testbook Exam Preparation App" » click Storage » click "Clear Cache".
  4. Check Testbook Exam Pre app permissions. If any of these permissions required to use your device's features are disenabled, Testbook Exam Pre might not work.
  5. Uninstall and reinstall Testbook Exam Pre. If nothing else has worked, completely uninstall Testbook Exam Pre then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Testbook Exam Pre not working


2. Fix Testbook Exam Pre Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Testbook Exam Pre be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Testbook Exam Pre not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Testbook Exam Pre may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir I m not getting regular live classes on my subject UGC NET ENGLISH

    — by Narender Singh 10 months ago

  • Sir I m not getting regular live classes on my subject UGC NET ENGLISH

    — by Narender Singh 10 months ago

  • Cancel my course

    — by Rahul Kumar 1 year ago

  • I want to cancel my subscription because i am not able to understand in learning.

    — by ARTI KHANDELWAL 1 year ago

  • Please cancel subscription
    Family problems🙏🙏

    — by Syed oyasim kader 1 year ago

More from the developer