AppContacterPublished by Telcel America
Contact Telcel Wi-Fi Customer Service
Chat with our AI-based Telcel Wi-Fi Support
Why chat with our AI Telcel Wi-Fi Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Telcel Wi-Fi.
- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix Telcel Wi-Fi Issues
1. Fix Telcel Wi-Fi Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Telcel Wi-Fi: Restarting the app will resolve most errors.
- Update the Telcel Wi-Fi App. Here is how:
- On Android goto PlayStore » Search for "Telcel Wi-Fi" » Open Telcel Wi-Fi » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Telcel Wi-Fi » click "UPDATE".
- Clear Telcel Wi-Fi app cache: Clearing cached data will force your app to retrieve the latest data directly from Telcel Wi-Fi servers.
- On Android, goto Settings » Apps » Select "Telcel Wi-Fi" » click Storage » click "Clear Cache".
- Check Telcel Wi-Fi app permissions. If any of these permissions required to use your device's features are disenabled, Telcel Wi-Fi might not work.
- Uninstall and reinstall Telcel Wi-Fi. If nothing else has worked, completely uninstall Telcel Wi-Fi then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Telcel Wi-Fi not working
2. Fix Telcel Wi-Fi Server issues & Internet Connection
- Check network connection: An unstable Internet will make Telcel Wi-Fi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Telcel Wi-Fi not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Telcel Wi-Fi may not be able to connect to the Internet when running in the background.
Reported Issues
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