Contact Stride Customer Service

Why should I report an Issue with Stride: Mileage & Tax Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stride Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stride’s mileage tracker helps you discover business expenses you can claim as self-employed and makes filing a breeze.

2. I have been with them for 8 years as a Postmates and Uber Eats driver and I love the mileage tracker. + “BEST app ever for tracking mileage and taxes for my two sources of income, photography and Shipt!

3. Stride’s mileage and expense tracker users cut their tax bill in half on average (56%).

4. Stride’s mileage expense tracker gets users $670 back for every 1,000 miles they drive!

5. All for free with no hidden fees. + I've been doing "gig" driving for just a couple months now, pretty much full time & it's already recorded about $1,300 worth of deductions! + “Stride literally has been the difference between me owing and getting money back, 4 years in a row. + “Stride is exceptional!

6. Stride’s mileage tracker will automatically maximize your mileage deductions and capture them in an IRS-ready standard mileage log format.

7. Stride users save an average of $447/mo. on health insurance!

8. On average, Stride finds users $200 worth of write-offs each week.

9. We find all the expenses and deductions based on all the work you do as someone self-employed.

10. Save on everyday expenses. Simplify taxes. File stress free.

11. Track miles & mileage automatically.

1. I love the Track Miles feature (but wish detection was better despite having the Improve Mile Tracking setting on).

2. What's the point in it? We keep having to manually enter miles despite making sure the app is running and told to track miles.

3. I've been using this app for awhile now and the past week it just sits and spins the loading circle when you try to start tracking a drive.

4. I might have to switch to something else.Worked well in the beginning and now we are having issues with it not even tracking miles.

5. If this could be fixed, I would add the additional star.This app has always worked great for tracking my miles for delivery work.

6. I just won't do it's primary function and track miles after using it for a year.So far so good.

7. Then when you press the done driving button it gives an error saying it wasn't able to track any mileage.

8. It frequently includes deductions from a previous year in a couple different ways, and will give you the wrong mileage and deduction.

9. The sign up process for health insurance kept having errors which eventually caused me to miss the deadline and was very frustrating because I kept having to start over.

10. This has caused me to enter the wrong mileage in my accounting software multiple times when I didn't realize it was bugging out.

11. I wanna track mileage, Not deducted amount during driving.

1. Fix Stride Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stride: Restarting the app will resolve most errors.
2. Update the Stride App. Here is how:
   1. On Android goto PlayStore » Search for "Stride" » Open Stride: Mileage & Tax Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stride » click "UPDATE".
3. Clear Stride: Mileage & Tax Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Stride servers.
   1. On Android, goto Settings » Apps » Select "Stride: Mileage & Tax Tracker" » click Storage » click "Clear Cache".
4. Check Stride app permissions. If any of these permissions required to use your device's features are disenabled, Stride might not work.
5. Uninstall and reinstall Stride. If nothing else has worked, completely uninstall Stride then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stride not working

2. Fix Stride Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stride be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stride not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stride may not be able to connect to the Internet when running in the background.