AppContacterPublished by Squid Tooth LLC on Sep 6, 2024
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- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix GIF Player Issues
1. Fix GIF Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart GIF Player: Restarting the app will resolve most errors.
- Update the GIF Player App. Here is how:
- On Android goto PlayStore » Search for "GIF Player" » Open GIF Player : Animated Viewer » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for GIF Player » click "UPDATE".
- Clear GIF Player : Animated Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from GIF Player servers.
- On Android, goto Settings » Apps » Select "GIF Player : Animated Viewer" » click Storage » click "Clear Cache".
- Check GIF Player app permissions. If any of these permissions required to use your device's features are disenabled, GIF Player might not work.
- Uninstall and reinstall GIF Player. If nothing else has worked, completely uninstall GIF Player then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing GIF Player not working
2. Fix GIF Player Server issues & Internet Connection
- Check network connection: An unstable Internet will make GIF Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to GIF Player not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, GIF Player may not be able to connect to the Internet when running in the background.
Reported Issues
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