Published by Spruce Studios

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Why should I report an Issue with Home Design - 3D Plan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spruce Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Home Design Customer Insights

1. Wall measurements innaccurate and don't change with resizingWorst game I've ever played 1: when I click on the app it just crashes on to my home screen 2: it leaves a black screen and doesn't go onto the screen where the game loads the game is literally trash I 💔 the game definitely not my type of app / game1 star, when you open the app it's just a black screen when you open it until it crashesPoor app.

2. For me, it was just a waste of data.Not good at all!!! I open the app and it just crashes...I was watching my friends play it and it looked interesting and it won't even work I'm very disappointed ☹️I think this app is horrible.

3. first of all is that I installed the app and then there was some sort of black screen please try to remove the problem thank youAbsolute rubbish.

4. Not really user friendly.Gave up after an hour of trying to make a basic floor plan.. tutorial would have helpedI not like this app because when i click, it reset again.

5. I would understand if some items you had to pay for, but to have 99% of items not available to the player without paying makes no sense.

6. 100k download and no review? Very difficult to move objects around.

7. For a free game, you can do almost nothing.

8. The game is really bad.

9. Non stop doing it.Very difficult to use.

10. To "design your dream home" on this app you have to pay 9.99$ (US).

11. Don't download unless willing to pay.

Steps to Troubleshoot & Fix Home Design Issues

1. Fix Home Design Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Home Design: Restarting the app will resolve most errors.
  2. Update the Home Design App. Here is how:
    1. On Android goto PlayStore » Search for "Home Design" » Open Home Design - 3D Plan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Design » click "UPDATE".
  3. Clear Home Design - 3D Plan app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Design servers.
    1. On Android, goto Settings » Apps » Select "Home Design - 3D Plan" » click Storage » click "Clear Cache".
  4. Check Home Design app permissions. If any of these permissions required to use your device's features are disenabled, Home Design might not work.
  5. Uninstall and reinstall Home Design. If nothing else has worked, completely uninstall Home Design then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Home Design not working

2. Fix Home Design Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Home Design be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Home Design not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Home Design may not be able to connect to the Internet when running in the background.

Reported Issues