Published by Spirax Sarco

Report an issue with Steam Tools.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Steam Tools Mobile App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spirax Sarco to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Steam Tools Mobile App

1. Simple to use, the app enables quick and easy access to both our Steam Table and Saturated Steam Pipe Sizing tools without the need for an internet connection, making it perfect for steam engineers on the go.

2. Spirax Sarco Steam Tools app is now available for Android devices, providing access to key calculations in the palm of your hand.

3. Also within the app are links to our world leading steam engineering tutorials, comprehensive product literature catalogue, international website and YouTube channel.

Steam Tools Customer Insights

1. Links to excelent web based guides are available within the app.Also the link within the app (extras, product literature) opens up spirax site on a 404 page not found errorFairly basic tool.

2. Best mobile app for steam and thermal energy Easy to usei found what i was looking for.Only saturated steam prop calcs.

3. I would expect much more from a company like SPIRAX SARCO.It is much more of a basic app .

4. Only steam tables ... and nothing more! I only kept this app for 10 min.

5. and then unistalled it.

Steps to Troubleshoot & Fix Steam Tools Issues

1. Fix Steam Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Steam Tools: Restarting the app will resolve most errors.
  2. Update the Steam Tools App. Here is how:
    1. On Android goto PlayStore » Search for "Steam Tools" » Open Steam Tools Mobile App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Steam Tools » click "UPDATE".
  3. Clear Steam Tools Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from Steam Tools servers.
    1. On Android, goto Settings » Apps » Select "Steam Tools Mobile App" » click Storage » click "Clear Cache".
  4. Check Steam Tools app permissions. If any of these permissions required to use your device's features are disenabled, Steam Tools might not work.
  5. Uninstall and reinstall Steam Tools. If nothing else has worked, completely uninstall Steam Tools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Steam Tools not working


2. Fix Steam Tools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Steam Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Steam Tools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Steam Tools may not be able to connect to the Internet when running in the background.

Reported Issues