Published by Spark Networks SE on Aug 8, 2023

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Why should I report an Issue with LDSSingles?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spark Networks SE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LDSSingles Customer Insights

1. Super disappointed.The layout is nice, and theres plenty of people to talk to, but you need to subscribe to talk to them and even though its free, the network wont let me sign up, saying it has trouble constantly even though there is definitely a sign.

2. I won't be resubscribing.You can't message anyone without paying, you can't view profiles of people who like you without paying, you can't see more than one picture of a profile without paying.

3. Clearly they gave up on the app too.Can't tap on a message notification to see a profile, and if it doesn't show up in the activity feed, you have no way of finding out who the person is that messaged you.

4. On non member dating apps I actually have talk to people and gone on dates.

5. All I get is regular likes from people who wont poast their pictures, or other scenarios that appear to be scams.

6. I give two stars because the app could be worse, just not by much.I checked out the site & this app because people actually write things in there profile & you can add a little more about yourself/ what you are looking for.

7. What good is a great dating app with out the people.

8. It looks like a good idea for an App, but it needs some work.Friend got me a membership for 6 months because no active single sisters in my area.

9. I finally got my first match & I can't message or read messages from them because I can't afford the subscription.

10. If you get a message, you can't click on the person's icon and bring up their profile.

11. The subscription costs are way too high for the benefits (so few people) and dumb that the free version doesn't let you connect with anybody.

Steps to Troubleshoot & Fix LDSSingles Issues

1. Fix LDSSingles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LDSSingles: Restarting the app will resolve most errors.
  2. Update the LDSSingles App. Here is how:
    1. On Android goto PlayStore » Search for "LDSSingles" » Open LDSSingles » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LDSSingles » click "UPDATE".
  3. Clear LDSSingles app cache: Clearing cached data will force your app to retrieve the latest data directly from LDSSingles servers.
    1. On Android, goto Settings » Apps » Select "LDSSingles" » click Storage » click "Clear Cache".
  4. Check LDSSingles app permissions. If any of these permissions required to use your device's features are disenabled, LDSSingles might not work.
  5. Uninstall and reinstall LDSSingles. If nothing else has worked, completely uninstall LDSSingles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LDSSingles not working


2. Fix LDSSingles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LDSSingles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LDSSingles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LDSSingles may not be able to connect to the Internet when running in the background.

Reported Issues

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