Published by Sony Corporation on May 9, 2023

Report an issue with Fiestable.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Fiestable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sony Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fiestable image 1 contact Fiestable image 2

About Fiestable

1. Fiestable is an app which controls the party features of Sony’s Home Audio System with intuitive and fancy user interface.

2. Control DJ Effect (Isolator/Flanger/Wah/Pan), Sampler (Drums, Voice, etc. ) and EQ of your audio system.

3. For details, please refer to the list of devices which support Music Center.

4. Emits light from the smartphones of party participants in sync with the music.

5. Music Center" app, and use Fiestable from Music Center.

6. Operations including playback, volume adjustment, and lighting can be performed by voice.

7. Music Center" is required.

8. Change the color and flashing speed of your audio system.

9. Depending on specification of smartphones, Motion Control cannot be used.

10. Record your voice through the microphone on this device.

11. After the recording, you can preset your voice and play over and over again.

Fiestable Customer Insights

1. Can't connect to SRS-XB40 speakers which it should.This app is a waste of time, and can't be bothered with it, It needs automatic settings! because you need to pre-program certain patterns into it to make program lighting FX Work, spectrum analyser settings are needed as well because it's too much effort to do, Why would you want to sit around with your mates having drinks waisting your timeApp does not let you add a device that is connected through blutooth already with out enabling GPS/location services! So unless you give the app permission you can't use it to change lighting! Almost want to return the srs-xb32 because of this.

2. Sony should provide an API to control the lights so that third-party developers can build custom programs for Sony speakers.Garbage. Doesn't work in US and opens a Sony site in UK.

3. Absolutely pathetic Sony at trying to access my personal information for no rewardit's ok but how do you turn the led light off??? nobody wants lights flashing 24/7.. it would be a very nice feature to have the option to turn off the white lights !!! or over all more control over all the lights...very annoying.

4. It's an invasion of privacy to force you to use GPS on a device I purchased just to change the lighting effect over bluetooth! Unacceptable SONY!I have had the Sony Music Center app for a while but I thought I'd try to download this to try some of the cool DJ effects.

5. All custom lighting and DJ effects are manual: you have to press and hold on your phone screen to make the lights flash, and when you release, the lights stop flashing.

6. NOT HAPPYOkay first things first why does it need my location for only a Bluetooth to Bluetooth connection??? There are absolutely no features that are on the regular music center except for phone gestures which are so General I don't think the work on most phones.

7. Another useful but missing feature would be for the lights to flash in sync with the music; for example, the louder the music, the brighter the lights.

8. My Sony GTK XB72 should work with this app... RIDICULOUS!Works mostly on "high end" Bluetooth Sony speakers and Shake audio systems just fine.

9. UTTER BS!!! I chose this Sony speaker so I could use the lights.

10. But sadly the Sony Music Center app doesnt seem to be able to recognize this app.

11. The app would be more useful if I could set the lights to flash at, for example, 90 bpm.

Steps to Troubleshoot & Fix Fiestable Issues

1. Fix Fiestable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fiestable: Restarting the app will resolve most errors.
  2. Update the Fiestable App. Here is how:
    1. On Android goto PlayStore » Search for "Fiestable" » Open Fiestable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fiestable » click "UPDATE".
  3. Clear Fiestable app cache: Clearing cached data will force your app to retrieve the latest data directly from Fiestable servers.
    1. On Android, goto Settings » Apps » Select "Fiestable" » click Storage » click "Clear Cache".
  4. Check Fiestable app permissions. If any of these permissions required to use your device's features are disenabled, Fiestable might not work.
  5. Uninstall and reinstall Fiestable. If nothing else has worked, completely uninstall Fiestable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fiestable not working


2. Fix Fiestable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fiestable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fiestable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fiestable may not be able to connect to the Internet when running in the background.

Reported Issues