contact HANSATON stream remote

Contact HANSATON stream remote

Published by Sonova AG
Updated: Sep 30, 2022



Report an issue with HANSATON stream remote.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here



Why should I report an Issue with HANSATON stream remote?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sonova AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



HANSATON stream remote Features and Description

The HANSATON stream remote App lets you control your hearing aids remotely from your smartphone. Use the app to: - Control volume - Change programs - Mute and unmute - Adjust equalizer settings* - Add up to 6 situational programs that can be personalized directly through the app** - Customize manual programs with Reduce Noise, Enhance Conversation, and Focus Microphone controls** - Enhance conversations or reduce noise at the touch of a button in the automatic program** - Adjust the balance between background noise and the streamed signal when listening to streamed Bluetooth® audio* or watching television in the TV Connector program (requires optional TV Connector accessory) - Adjust the noise level in a tinnitus program - Access status information such as battery state of charge and wearing time The stream remote App is compatible with HANSATON hearing aids with Bluetooth connectivity, including: jazz ST-312 Dir W sound ST R312 AQ sound ST R AQ sound ST RT jam XC Pro R312 M jazz XC Pro 312 Dir W AQ sound XC Pro R AQ sound XC Pro RT AQ jam XC Pro R sound XC Pro R312 AQ sound XC R AQ jam XC R sound XC R312 sound SHD stream S312 *The equalizer works on STRATOS (ST) and EXCITE Pro (XC Pro) hearing aids only. **These features are only available for STRATOS (ST) hearing aids. Smartphone compatibility: If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.hansaton.de/en/e/products/support/kompatibilitaet-excite/ The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.

contact HANSATON stream remote image 2   contact HANSATON stream remote image 2

Reported Issues


No Issues reported yet. Be the first to report one!





Search for another app