Published by SNOW, Inc. on Dec 15, 2023

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Why should I report an Issue with VITA - Video Editor & Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SNOW, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VITA - Video Editor & Maker

1. VITA is a simple & easy video editing app with all features you need for videography!

2. Start creating amazing videos with all the high-quality features in VITA. - Speed up & add slow motion with the video speed option. - Add video transitions to make your videos look more cinematic. - Make aesthetic videos with dreamy glitch, glitter, and bling effects. - Select songs from the music library to enrich your videos. - Create your own vlogs with quick and easy video templates. - Use pre-made fonts and animated texts & customize with strokes, shadows, and colors. - Collage and overlay videos with PIP to make clone videos.

VITA Customer Insights

1. I'm using Pixel 5, if that helps the devs any!I'm giving it a four, I will change it after I release my future Stop Motion series as I play around with the app, the loading time is reasonable when exporting, and I think the transition is pretty good when it comes to using a phone for editing than a computer.

2. It takes a long time to re-upload the video to continue to work on.I had a great first impression of this app.I had used it for a school project and loved it.

3. Yes, I did end up with a very good result which I liked but the steps to get the result is so tiring.So far, I love this! Very easy to use, lots of transitions, the options are endless!! I love the music selections, all the effects, which you can apply post-shoot.

4. Cut any long video you want into small clips, and combine it using a different apps for the best result.This app is actually fairly good.

5. The only thing sometimes that would happen is my video would freeze while I edit and I have to exit the app out but it's not a constant issue.

6. I really love all the options! Only had a couple of issues, but it took away a lot of hours I had worked on a video.

7. Overall the app is great! I use it to edit my videos for gaming and it works just as all the others!I enjoy this app for editing but I have one issue: my favorite effect won't download.

8. Other than that only other annoying thing is it kicks you out of your video to show an add.

9. I tried adding a cover and it froze so I reopened the app it made my video over 3 hours long.

10. Ex: Dynamic transitions freezes OR glitches the video portion it was applied.

11. I can't apply it to my video and it aggravates me so much.I enjoy the free edits.

Steps to Troubleshoot & Fix VITA Issues

1. Fix VITA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VITA: Restarting the app will resolve most errors.
  2. Update the VITA App. Here is how:
    1. On Android goto PlayStore » Search for "VITA" » Open VITA - Video Editor & Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VITA » click "UPDATE".
  3. Clear VITA - Video Editor & Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from VITA servers.
    1. On Android, goto Settings » Apps » Select "VITA - Video Editor & Maker" » click Storage » click "Clear Cache".
  4. Check VITA app permissions. If any of these permissions required to use your device's features are disenabled, VITA might not work.
  5. Uninstall and reinstall VITA. If nothing else has worked, completely uninstall VITA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VITA not working


2. Fix VITA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VITA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VITA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VITA may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dude I can’t export my movies and I’m making movies on this app? What is going on?? It says export failed, please check and try again… what’s going on ?

    — by Andrew 2 years ago