Published by SJM Apps

Report an issue with WhenDidI.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with WhenDidI - Event Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SJM Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WhenDidI - Event Tracker image 1 contact WhenDidI - Event Tracker image 2

WhenDidI Customer Insights

1. Please consider adding: 1) Ability to send feedback from app 2) Calories (quantity) 3) Undefined quantity 4) Ability to name/relabel our own quantity/measurements 5) Ability to export individual/selected categories to Google sheets 6) Ability to append data to existing Google sheets (basically keep data in sync) 7) Ability to select custom icons for widgets 8) Redesign UI workflow because it's not intuitive and very confusing to do simple things.

2. E.g., when I'm tracking my use of medical cannabis, I would like to track the strain (an enum) alongside the voltage I've set the vaporizer to.Great app! Any chance you're working on a graph overlay component? I'd love to be able to see how multiple categories correlate to one another in a single bar chart.Very useful app for me.

3. I do find it a major oversight that an app called "whendidi" doesn't have a calendar view? Why not add the ability to view events by calendar?I like it overall, but find I wish events could be multidimensional, and measures could be enumerated values.

4. And be able to show multiple categorys in a graph or chart to compare two or more categorys... Example healthy food or fast food or whatever and compare how often you buy lunch category vs how often your bring lunch.Well implemented and useful.

5. It would be even better when certain events could be grouped.Great app if you need to remind yourself of the last time you did something.Simple and easy to use.GoodSimple but effective.

6. sense of the data later.Wondering if there was a year as well as day.

7. other specialized diaries lack.

8. Im seeing this displayed at 400 days now.

9. Overall a solid app.

10. Thank you.

Steps to Troubleshoot & Fix WhenDidI Issues

1. Fix WhenDidI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WhenDidI: Restarting the app will resolve most errors.
  2. Update the WhenDidI App. Here is how:
    1. On Android goto PlayStore » Search for "WhenDidI" » Open WhenDidI - Event Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WhenDidI » click "UPDATE".
  3. Clear WhenDidI - Event Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from WhenDidI servers.
    1. On Android, goto Settings » Apps » Select "WhenDidI - Event Tracker" » click Storage » click "Clear Cache".
  4. Check WhenDidI app permissions. If any of these permissions required to use your device's features are disenabled, WhenDidI might not work.
  5. Uninstall and reinstall WhenDidI. If nothing else has worked, completely uninstall WhenDidI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WhenDidI not working


2. Fix WhenDidI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WhenDidI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WhenDidI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WhenDidI may not be able to connect to the Internet when running in the background.

Reported Issues