Published by People Interactive on Mar 21, 2024

Report an issue with Shaadi.com.
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Why should I report an Issue with Shaadi.com®- Indian Dating App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of People Interactive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shaadi.com®- Indian Dating App image 1 contact Shaadi.com®- Indian Dating App image 2

About Shaadi.com®- Indian Dating App

1. We make use of top-of-the-line AI to help you meet people, especially Indians, who are interested in serious dating and matrimony services. - Chat on the go with Shaadi Messenger - anytime, anywhere!

2. We understand marriage is the most critical milestone of your life and thus we make it simple and easy for you to search for the profile of eligible Indians who are interested in serious dating or finding a life partner.

3. It’s a first-of-a-kind virtual dating event especially designed for Indians who want to meet people interested in serious relationships.

4. As a trusted service in the Indian Dating & Matchmaking category, the app helps you connect with NRIs spread over USA, UK, Canada, Australia, New Zealand, UAE, Saudi Arabia, Malaysia, Singapore etc.

5. By redefining the way people meet, we have created this best in class matchmaking experience for those who are really serious about dating, relationships and marriage.

6. Be it the city of New York or the fast-paced city of Mumbai, the Glamorous streets of LA or the riverside city of Varanasi, finding the perfect match on our Indian dating app has never been easier!

7. With the largest number of genuine and verified members, Shaadi. com is one of the most trusted & secure apps in the dating & matrimony category.

8. Through our Indian dating app we hope to achieve our vision of enabling people to write their “happily ever after” stories.

9. With over 7 million success stories, Shaadi. com is the most trusted Indian Dating App.

10. In a span of 25 years, the brand has emerged as the most reliable and secure platform for Dating, Matchmaking, and Matrimony.

11. For a more community-specific experience, you can also try one of our Matrimony Apps such as MarathiShaadi, GujaratiShaadi, BengaliShaadi, TamilShaadi to name a few.

Shaadi.com Customer Insights

1. There is no need to send unnecessary matches because i don't want to waste my time in ignoring unnecessary match request.

2. Photos are hidden, contact is hidden....etc, etc.The app serves all the needs one can think of from choosing the right partner matching one's preferences at the same time ensuring an individual's privacy.

3. "When we shortlist someone and by any reason we change our mood and now want to remove them from shortlist but even after trying to remove them from shortlist, it will still show in shortlisted profiles column.

4. You don't get matches according to your preferences it always shows unnecessary profiles which are not relevant to me.

5. Hope there can be algorithm to have any particular kind of match request so that i don't waste my time in ignoring and blocking.

6. Its keep asking you to get Gold membership to see profiles and their photos or to contact anyone.

7. They asked to delete all photos and upload in desired order.Most of the profiles here are fake.

8. And once these are reported, the profiles are not even blocked! It's absurd that one can't change his / her mother tongue more than once in the profile settings.

9. Thank you.Experience is good but I have to change the ratings as even after I have told them the problem, ut has not been solved.

10. I had to finish the Signup from website.Filled with either fake or non serious profiles.

11. Got a premium plan and sent over 100 invites with whom I match 100% of their preferences with as low as 5 and as high as 15 preferences set by them.

Steps to Troubleshoot & Fix Shaadi.com Issues

1. Fix Shaadi.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shaadi.com: Restarting the app will resolve most errors.
  2. Update the Shaadi.com App. Here is how:
    1. On Android goto PlayStore » Search for "Shaadi.com" » Open Shaadi.com®- Indian Dating App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shaadi.com » click "UPDATE".
  3. Clear Shaadi.com®- Indian Dating App app cache: Clearing cached data will force your app to retrieve the latest data directly from Shaadi.com servers.
    1. On Android, goto Settings » Apps » Select "Shaadi.com®- Indian Dating App" » click Storage » click "Clear Cache".
  4. Check Shaadi.com app permissions. If any of these permissions required to use your device's features are disenabled, Shaadi.com might not work.
  5. Uninstall and reinstall Shaadi.com. If nothing else has worked, completely uninstall Shaadi.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shaadi.com not working


2. Fix Shaadi.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shaadi.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shaadi.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shaadi.com may not be able to connect to the Internet when running in the background.

Reported Issues