Published by Sezzle on Nov 5, 2024

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Why should I report an Issue with Sezzle - Buy Now, Pay Later?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sezzle to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sezzle - Buy Now, Pay Later image 1 contact Sezzle - Buy Now, Pay Later image 2

About Sezzle - Buy Now, Pay Later

1. Discover the smarter way to shop, earn rewards and stay ahead of your finances with Sezzle's pay in 4 solution – no impact to your credit score upon sign up, no interest, no hidden fees, and no catch!

2. Download Sezzle today and experience the freedom of buying now and paying later, with the flexibility of paying in 4 easy installments. ¹Pay in 4 and Pay in 2 loans are originated by WebBank except loans in IA and Puerto Rico.

3. Sezzle makes it easier to buy what you need, track your payments and budget your expenses with our installment payment services.

4. For example, for a $300 loan, you would make one $75 down payment today, then three $75 payments every two weeks for a 35. 40% annual percentage rate (APR) and a total of payments of $305. 99 which includes a $5. 99 Service Fee (finance charge) charged at loan origination.

5. Sezzle, the ultimate buy now, pay later shopping app empowering you to buy what you love today and pay in easy, interest-free installments over six weeks.

6. Get started today and experience the convenience of Sezzle financing that makes it one of the best installment payment options.

7. Discover the simplicity of Sezzle installment payments at your favorite online stores - just select Sezzle at checkout.

8. Enjoy interest-free installments without hidden fees using one of the best installment payment apps as seen on Investopedia and LendingTree.

9. Effortlessly split your purchases into four payments while making shopping more accessible and managing your budget easier with shop now pay later options.

10. Service fees vary and can range from $0 to $5. 99 depending on the purchase price and Sezzle product.

11. Shop in-app or in-store today and pay in four equal, interest-free installments over six weeks.

Sezzle Customer Insights

1. **Edit: the limit has nothing to do with my complaint it's the constant checking my credit when I'm not using your site.I love Sezzle!! Maybe some larger/major chain stores added would be great but I also love to support small businessess.

2. I have been a long-term very faithful customer so for them to really not care is concerning.Disappointed you have to pay $11+ monthly just to have access to stores you've actually heard of (like Walmart or Amazon) especially if you're someone with low income or someone like me who doesn't shop online that often but would still like the option to pay in installments and build credit to be there when you do.

3. they will blame it on their automated system I went from $400 to $100 with zero missed payments and it brought my real credit score down a couple points.

4. Because they have a system where they're constantly upping and suddenly dropping your spending limit (and in my case without my knowledge)- it reports as if you've lost credit, which begins to effect your credit utilization scores.

5. Guess I'll stick with Paypal pay in 4, only downside is that it doesn't help your credit 🤷🏾 If they made it more accessible they'd definitely get more customers.Just an FYI.. utilizing this app will indeed cause your credit scores to drop eventually.

6. I have randomly been unable to access any store because the system will glitch and I have to contact customer support just for them to tell me it shouldn't have happened.I have an up to date Android phone and the app has always worked on my phone until about a year ago.

7. it's a nice app for the most part, it's nice to be able to make payments,but your credit will randomly fluctuate .

8. Caused my credit to drop by 19 points when it did this! I truly wish I would've known this beforehand or I would've never even considered using this app.

9. But you can't complain about the lack of business options, nor lack of uncommon items- which I love!:-) Now is a great time for payment flexibility to help,no doubt!Excellent 👍.

10. Then they tack on fees after stating on the vendors website that their service is free.I'm not usually one to rate apps, but Sezzle is turning into one of the most versatile BNPL apps that I'm currently using.

11. Sezzle is incredibly convenient, only a few stores I shop at use it unfortunately, but those that do? Sezzle is an incredible service to split up your payments and get those things you really want.

Steps to Troubleshoot & Fix Sezzle Issues

1. Fix Sezzle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sezzle: Restarting the app will resolve most errors.
  2. Update the Sezzle App. Here is how:
    1. On Android goto PlayStore » Search for "Sezzle" » Open Sezzle - Buy Now, Pay Later » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sezzle » click "UPDATE".
  3. Clear Sezzle - Buy Now, Pay Later app cache: Clearing cached data will force your app to retrieve the latest data directly from Sezzle servers.
    1. On Android, goto Settings » Apps » Select "Sezzle - Buy Now, Pay Later" » click Storage » click "Clear Cache".
  4. Check Sezzle app permissions. If any of these permissions required to use your device's features are disenabled, Sezzle might not work.
  5. Uninstall and reinstall Sezzle. If nothing else has worked, completely uninstall Sezzle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sezzle not working


2. Fix Sezzle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sezzle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sezzle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sezzle may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Don't wish to cancel. Would like direct deposit information

    — by Stephen Obar 2 years ago