Published by Seterra AB

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Why should I report an Issue with Seterra Geography?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Seterra AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Seterra Geography Customer Insights

1. The flag section isn't as strong as the geography section, since there isn't much chance to select random small groups of flags.Very good learning tool but when you scroll across the map to view the region you're looking for, oftentimes the app thinks you've selected a country/city which is annoying when you are trying to get 100%.

2. When I change the zoom level by using pinching action on screen, it sends the app into the stratosphere to recalc positioning, country borders etc... Please advise.Literally the best tool I have found for learning World Geography.

3. I use it every day to keep my geography skills sharp! Love it and am enjoying it very much.Maps are zoomed in with no option to zoom out, making it difficult to scroll around without accidentally selecting a wrong country/capital.

4. [EDIT: the developer let me know that you can change the settings for confirmation when tapping, so this complaint is no longer necessary "My only complaint is that it sometimes registers a scroll as a click and makes you miss."] The maps are nice with plenty of variety and I wholeheartedly recommend it.

5. Edit: dev response worked, updated to five stars.I love it so much that I have been playing it nonstop, comparing high scores with friends and trying to get the best time.

6. Some small suggestions for improvement: The selection works well, but sometimes the circle that you click on to select a country covers up geographical features.

7. Click on the country and it tells you both with text and audio what country that is! And, my favorite thing, you can SPAMMM it all, and create "country-portmanteau's" as a basic feature.

8. Overall, my experience was five stars.I really love this app! I'm currently studying for the national Geographic Bee (like a spelling bee but for geography) and this app is really helpful.

9. If that gets fixed I would give it 5 stars.Overall good experience except when I use the tap and confirm setting... Your app freezes up after about one or two minutes and I have to start over.

10. You can track your scores and times and see what your best one was!Great for learning the world! Easy to use.

11. It really helps with getting to know the Earth's geography!An amazing app and a huge help to improving geography skills.

Steps to Troubleshoot & Fix Seterra Geography Issues

1. Fix Seterra Geography Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Seterra Geography: Restarting the app will resolve most errors.
  2. Update the Seterra Geography App. Here is how:
    1. On Android goto PlayStore » Search for "Seterra Geography" » Open Seterra Geography » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seterra Geography » click "UPDATE".
  3. Clear Seterra Geography app cache: Clearing cached data will force your app to retrieve the latest data directly from Seterra Geography servers.
    1. On Android, goto Settings » Apps » Select "Seterra Geography" » click Storage » click "Clear Cache".
  4. Check Seterra Geography app permissions. If any of these permissions required to use your device's features are disenabled, Seterra Geography might not work.
  5. Uninstall and reinstall Seterra Geography. If nothing else has worked, completely uninstall Seterra Geography then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Seterra Geography not working


2. Fix Seterra Geography Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Seterra Geography be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Seterra Geography not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Seterra Geography may not be able to connect to the Internet when running in the background.

Reported Issues

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