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1. When it does work..it appears to show/provide "PRO's" that can just as easily be found in the yellow pages and local advertising! It's really just an alternative Phone Book Directory, and 50% of the time the APP indicates that your identity can't be verified or it indicates that "Pro's" are found in the area..then shows NONE.Awful...they used to actually care but now it is a better graphic interface and the worse service imaginable.
2. Each time there is a text or email indicating the business wants to give you a quote, responding takes you right back into the Angi app instead of a connection with the business.Decent app for locating contractors and companies to help with projects.
3. Maybe put the lead fee in the notifications, so it's easier to track lead cost.The switch from "Angie's List" to "Angi" turned the service into a great way to get spammed by contractors.
4. I had to waste so much time through chat and on the phone with customer service to see if they can fix it and they just rescheduled the appointment and told me to just text the pro directly.
5. They've made it impossible to actually do any research and instead just send your contact information to a bunch of random contractors as soon as you start looking into a project.
6. You can text! But no one ever responds! What the beep happened ?? I used to be able to create a project and get actual people...now it is just a waste of time.
7. Now, the customers are the business and you are the product.Annoying. Continual emails and texts inquiring about the status of the project when you have just started.
8. What happened instead is I received a barrage of back-to-back phone calls, texts, and emails from contractors (within minutes of each other).
9. But every page I go to, it has to load first! There should be some caching somewhere! Especially when I'm looking within a project and going back and forth between different companies listed in a single project!The app is non functional.
10. What's the point of the app then? Especially when the customer support chat window just randomly closes and is impossible to find again.I had Angies list for 5 years.
11. When using the "Angi" services (as opposed to picking a specific pro) the pros basically claim the job like an Uber driver, then disappear, and it starts over.
Adrian