Published by Sago Mini

Report an issue with Sago Mini Parents.
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Why should I report an Issue with Sago Mini Parents?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sago Mini to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sago Mini Parents Customer Insights

1. But really I love this little insight in their world.This is a must have if you subscribe to sago mini school! Gives you additional resources and sends you copies of what your child is creating and how their learning progress.

2. Also, the printables list stuck in september 2022, and there are no newer printables, I had to go to the website to access the new printables.I love to know what my kids are interested in while playing school and world.

3. So awesome!to let your child Play and Learn in this app helps your parent know what is going on with her child's development and skills this is a humongous great at thank you very muchgrandbaby loved these games since she was 3 and still does at 6.

4. It was good but I feel that Moments rarely include the drawings lately :( The moments update should include all of the creations (doodles, drawing) instead of only the activity.

5. Or I've got a game they played but not the creations they've made and that's more interesting to me.

6. The only thing is that sometimes I don't get any updates at all (even tho the WiFi is on) .

Steps to Troubleshoot & Fix Sago Mini Parents Issues

1. Fix Sago Mini Parents Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sago Mini Parents: Restarting the app will resolve most errors.
  2. Update the Sago Mini Parents App. Here is how:
    1. On Android goto PlayStore » Search for "Sago Mini Parents" » Open Sago Mini Parents » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sago Mini Parents » click "UPDATE".
  3. Clear Sago Mini Parents app cache: Clearing cached data will force your app to retrieve the latest data directly from Sago Mini Parents servers.
    1. On Android, goto Settings » Apps » Select "Sago Mini Parents" » click Storage » click "Clear Cache".
  4. Check Sago Mini Parents app permissions. If any of these permissions required to use your device's features are disenabled, Sago Mini Parents might not work.
  5. Uninstall and reinstall Sago Mini Parents. If nothing else has worked, completely uninstall Sago Mini Parents then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sago Mini Parents not working


2. Fix Sago Mini Parents Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sago Mini Parents be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sago Mini Parents not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sago Mini Parents may not be able to connect to the Internet when running in the background.

Reported Issues