Published by ryzenrise on Oct 25, 2023

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Why should I report an Issue with StoryArt - Insta story maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ryzenrise to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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StoryArt Customer Insights

1. I also think it'd be cool to be able to zoom in while working on the design for a more accurate moves... Doesn't have that many features but if you want a quick premade template it does the job~Used to be great but recently a lot of the animated storys end up crashing the app or just spit out a black clip with maybe showing only one or two of the selected picturesFirst off, this app has poor customization UI and its UX design leaves a lot to be desired.

2. Second--are the developers out of their fiscal minds? I paid for a LIFETIME PRO membership and what did I get? Access to a few more templates (the most desireable ones STILL being unavailable); shoddy features, missing features, and another barage of daily ads trying to sell me the Lifetime Pro PLUS membership to get BACK the features that I already once had.

3. ThxI think I'd be cool if you could edit the templates (change backgrounds, frames, ad or remove elements), have more freedom and room for creativity.

4. For example, when I type a text on my story and then go to Chrome to specify smth and go back to StoryArt, my story remains empty and I have to type the text again.

5. Couldn't use any paid template even though I've paid for the membership and it should work until July 2020.

6. More fonts please!The last two updates had useful features especially the transition feature.

7. But unfortunately since that feature was released saving pictures and videos have some bugs.

8. A blank template where you can start from 0 and position your things at your liking.

9. Though templates are great, but editing in them is frustrating.

10. This app =FRAUD.I am getting difficulties in creating cut out animations and my photos don't appear in the video.

11. Nice templates!!I decided that I like its interface more than Unfold.

Steps to Troubleshoot & Fix StoryArt Issues

1. Fix StoryArt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart StoryArt: Restarting the app will resolve most errors.
  2. Update the StoryArt App. Here is how:
    1. On Android goto PlayStore » Search for "StoryArt" » Open StoryArt - Insta story maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StoryArt » click "UPDATE".
  3. Clear StoryArt - Insta story maker app cache: Clearing cached data will force your app to retrieve the latest data directly from StoryArt servers.
    1. On Android, goto Settings » Apps » Select "StoryArt - Insta story maker" » click Storage » click "Clear Cache".
  4. Check StoryArt app permissions. If any of these permissions required to use your device's features are disenabled, StoryArt might not work.
  5. Uninstall and reinstall StoryArt. If nothing else has worked, completely uninstall StoryArt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing StoryArt not working


2. Fix StoryArt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make StoryArt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to StoryArt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, StoryArt may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Kindly unsubscribe me from story art app.
    Regards.

    — by Sarah 1 month ago