Published by Royals App

Report an issue with Royals.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Royals - Free Dating App & Game - match chat play!?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Royals App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Royals Customer Insights

1. I like that it is not as annoying with fake/scammer profiles (hopefully) and wasted chats.based on my first experiences, it seems to be a great app! the main difference from other apps is the idea to "bucket" the distribution of interest in the opposite gender, by repeatedly forcing people to pick from a small "bucket" of people, rather than everyone.

2. I like that it is not as annoying with fake/scammer profiles (hopefully) and wasted chats.based on my first experiences, it seems to be a great app! the main difference from other apps is the idea to "bucket" the distribution of interest in the opposite gender, by repeatedly forcing people to pick from a small "bucket" of people, rather than everyone.

3. I like that it is not as annoying with fake/scammer profiles (hopefully) and wasted chats.based on my first experiences, it seems to be a great app! the main difference from other apps is the idea to "bucket" the distribution of interest in the opposite gender, by repeatedly forcing people to pick from a small "bucket" of people, rather than everyone.

4. If you clicked matched and that person accepts it you will gain a points and you can send messages to each other - free unlike other dating apps you have to pay for credits to continue chatting.

5. If you clicked matched and that person accepts it you will gain a points and you can send messages to each other - free unlike other dating apps you have to pay for credits to continue chatting.

6. If you clicked matched and that person accepts it you will gain a points and you can send messages to each other - free unlike other dating apps you have to pay for credits to continue chatting.

7. Love it.After I uploaded my photo, I had to choose from 3 people to chat with and was stuck with the oldest of people to choose from which exhausted my first credits then of course I'm asked to buy more without incentive.

8. Love it.After I uploaded my photo, I had to choose from 3 people to chat with and was stuck with the oldest of people to choose from which exhausted my first credits then of course I'm asked to buy more without incentive.

9. Love it.After I uploaded my photo, I had to choose from 3 people to chat with and was stuck with the oldest of people to choose from which exhausted my first credits then of course I'm asked to buy more without incentive.

10. Not sure if you can reconnect with an individual or not .. decent Idea I like it .Its a great app that takes a while to adapt to as it does not follow the usual requirements for dating apps.

11. Not sure if you can reconnect with an individual or not .. decent Idea I like it .Its a great app that takes a while to adapt to as it does not follow the usual requirements for dating apps.

Steps to Troubleshoot & Fix Royals Issues

1. Fix Royals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Royals: Restarting the app will resolve most errors.
  2. Update the Royals App. Here is how:
    1. On Android goto PlayStore » Search for "Royals" » Open Royals - Free Dating App & Game - match chat play! » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Royals » click "UPDATE".
  3. Clear Royals - Free Dating App & Game - match chat play! app cache: Clearing cached data will force your app to retrieve the latest data directly from Royals servers.
    1. On Android, goto Settings » Apps » Select "Royals - Free Dating App & Game - match chat play!" » click Storage » click "Clear Cache".
  4. Check Royals app permissions. If any of these permissions required to use your device's features are disenabled, Royals might not work.
  5. Uninstall and reinstall Royals. If nothing else has worked, completely uninstall Royals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Royals not working


2. Fix Royals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Royals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Royals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Royals may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Change my account i selected men as my interest and im a male looking for females

    — by Maurice Pompey 3 years ago