Published by Rometic on Aug 30, 2023

Report an issue with TrulyFilipino.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TrulyFilipino - Dating App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rometic to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TrulyFilipino - Dating App image 1 contact TrulyFilipino - Dating App image 2

TrulyFilipino Customer Insights

1. However the filter setting doesn't do what's needed and there were times when automatically got kicked out on account and need to sign back in since I'm setting up my account.Hello, i like the app but the problem is its still logging all the time it takes me like 5 to 10 minutes before i can log in and Sometimes i just leave it because its really hard and so long to wait.

2. When you turn off reoccurring you cannot use the site untill reoccurring billing is on.If you cancel your account then later come back to the site it will start billing you again.

3. You get a bunch of messages you can't answer, as soon as you sign up, you'll realize they were fake accounts, and no one was actually interested in talking to you.

4. When it reaches an amount, I can handle, then I'll upgrade! Until then, I guess we're both s.o.l. huh? The pop up ad from Local gift.ph has ruined the app 4 me! Uninstalling your p.o.s. applicationThis has turned into a scam.

5. This app must be deleted from Play Store.Impossible to answer messages back or even open them, the messages are there but the app keeps freezing.

6. But guys, bottom-line, 99.99% accounts are fake and run by scammers.

7. When you put in your billing info you can't get back to that page if you want to change your info so your not billed reoccurring.

8. Too many scammers, I can't upload my photos properly, you guys like to violate people's rights to privacy.

9. When im typing a message it just crash and back again in loading... Please fix it.. I really like to use this app because i find that more man there is serious to seek a serious relationship.. Thank u..This app is sub standard.

10. I suspect the customer support folks are working in collusion with the scammers.

11. There's alot of dishonesty on this site.I'm sorry, however, I can't afford to pay for the upgrade.

Steps to Troubleshoot & Fix TrulyFilipino Issues

1. Fix TrulyFilipino Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TrulyFilipino: Restarting the app will resolve most errors.
  2. Update the TrulyFilipino App. Here is how:
    1. On Android goto PlayStore » Search for "TrulyFilipino" » Open TrulyFilipino - Dating App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrulyFilipino » click "UPDATE".
  3. Clear TrulyFilipino - Dating App app cache: Clearing cached data will force your app to retrieve the latest data directly from TrulyFilipino servers.
    1. On Android, goto Settings » Apps » Select "TrulyFilipino - Dating App" » click Storage » click "Clear Cache".
  4. Check TrulyFilipino app permissions. If any of these permissions required to use your device's features are disenabled, TrulyFilipino might not work.
  5. Uninstall and reinstall TrulyFilipino. If nothing else has worked, completely uninstall TrulyFilipino then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TrulyFilipino not working


2. Fix TrulyFilipino Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TrulyFilipino be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TrulyFilipino not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TrulyFilipino may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to delete my trulyfilipino account at jnpanes01@redacted

    — by Jen 1 year ago

  • I want to delete my trulyfilipino apps but I can't log in it keeps on saying my email is incorrect. But I have my correct email and password. Please help.. I need to retrieve my trulyfilipino account to delete it.

    — by Jen 1 year ago

  • Please close my account.. Thank you.

    — by Alex 2 years ago