Published by Rome Rock App Studio on Jun 12, 2023

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Why should I report an Issue with Stats & Tools for APEX Legends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rome Rock App Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Stats & Tools Customer Insights

1. Link to tutorial guides to play each legend would be good as well.Altogether, its great, but doesnt show some stats and takes ALOT of time to load the map.

2. That's good to hear :) Giving a 5 star review! To make the app even better, can you change it to show the season 5 wins? Or wins of every season respectively?It is a good app but would be nice to see each class stats not just a single one.

3. When you go to select the menu for the information for each of your legends, you have to watch a 30 sec ad and it doesn't even show all of the information of all of your legends(I could only see three) and overall not very good for stat tracking.

4. I mostly want stat tracking and the fact that i cant track all heroes or overall stats keeps this from a 5 star app.So far so good.

5. Keep up the good work!After the new firmware it's got a load of different settings so can be a bit of a steep learning curve but once set up correctly it's awesome.

6. Good however, is telling stat damage of the guns listed.

7. The guns stats are good too.

8. But just expect a bit more trial & error over the Xim 4, now it's working fine after this new updates.The information is outdated and the app is kinda glitchyGiving mediocre rating because I downloaded mainly for map, but the map didn't have any of the locations names on there.

9. The map is very inefficient because it takes around 30 seconds to even pull up, and if you try zooming.....anyway, Enjoy! Thanks for responding! It means alot as a company if you take the time to actually care about reviews.

10. One thing tho, how can I view the stats of my other legends? Edit: Yes, now there are more legends.

11. Although I do like that they display all sorts of other map features.This appnis really good.

Steps to Troubleshoot & Fix Stats & Tools Issues

1. Fix Stats & Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stats & Tools: Restarting the app will resolve most errors.
  2. Update the Stats & Tools App. Here is how:
    1. On Android goto PlayStore » Search for "Stats & Tools" » Open Stats & Tools for APEX Legends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stats & Tools » click "UPDATE".
  3. Clear Stats & Tools for APEX Legends app cache: Clearing cached data will force your app to retrieve the latest data directly from Stats & Tools servers.
    1. On Android, goto Settings » Apps » Select "Stats & Tools for APEX Legends" » click Storage » click "Clear Cache".
  4. Check Stats & Tools app permissions. If any of these permissions required to use your device's features are disenabled, Stats & Tools might not work.
  5. Uninstall and reinstall Stats & Tools. If nothing else has worked, completely uninstall Stats & Tools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stats & Tools not working


2. Fix Stats & Tools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stats & Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stats & Tools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stats & Tools may not be able to connect to the Internet when running in the background.

Reported Issues