Published by Media Africa on Aug 27, 2023

Report an issue with RingAround.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with RingAround?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Media Africa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RingAround image 1 contact RingAround image 2

RingAround Customer Insights

1. I am tired of apps like this changing the price after sometime.Am experiencing issue's calling last 48 hrs whichs making me lose valuable phone calls.

2. Posted my comment while ago and no body responds this is a unprofessionalWas Very good services, but the new updated app not working properly, doesn't take payment option other than pay pal.

3. Now when I made phone call it goes to my email.doesn't allowing me any calls.

4. I hope I find an option soon.in the beginning, the price was reasonable but now it is too expensive.

5. I recharge and get debited and app still dont workLow graphics, everything doesn't work.

6. After it says it registered and i try and call the number isn't dailing nor ringing if it dails.

7. And this time it's decided not to initialise all togetherPoor network connection.

8. I always have to restart my phone or reinstall the app in worse scenario.

9. It's west of money.Terrible app, takes forever to load up and it's so temperamental.

10. It keeps registering and not reliable at emergency.

11. Need to fix please.It was good when I started.

Steps to Troubleshoot & Fix RingAround Issues

1. Fix RingAround Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RingAround: Restarting the app will resolve most errors.
  2. Update the RingAround App. Here is how:
    1. On Android goto PlayStore » Search for "RingAround" » Open RingAround » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RingAround » click "UPDATE".
  3. Clear RingAround app cache: Clearing cached data will force your app to retrieve the latest data directly from RingAround servers.
    1. On Android, goto Settings » Apps » Select "RingAround" » click Storage » click "Clear Cache".
  4. Check RingAround app permissions. If any of these permissions required to use your device's features are disenabled, RingAround might not work.
  5. Uninstall and reinstall RingAround. If nothing else has worked, completely uninstall RingAround then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RingAround not working


2. Fix RingAround Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RingAround be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RingAround not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RingAround may not be able to connect to the Internet when running in the background.

Reported Issues