Published by Robert Ehrhardt on Oct 14, 2023

Report an issue with Password Safe and Manager.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Password Safe and Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Robert Ehrhardt to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Password Safe and Manager image 1 contact Password Safe and Manager image 2

Password Safe and Manager Customer Insights

1. Further, when I had an issue with the app, one caused by a Google error and not an app error, the developer responded timely via email and was able to make it right - even though it was Google's fault.This app does exactly what is claims to do, generate passwords and store them with login info and it's free to use.

2. I've used it for a couple of years and love it! It even keeps track of old passwords so if you rotate through or want to make sure you haven't used a previous password, it's there.

3. After a little while, I chose to pay their one time fee for fast biometric login, custom fields, multiple category assignment, auto backups, and a few other behind the scenes features.

4. I would definitely recommend this to anyone, I think you'll be impressed.Best password app around! I needed something that kept my passwords in one place but not auto fill everything.

5. Password management tools should never connect to the internet because all it takes is for someone to hack that and all passwords are compromised.

6. I greatly appreciate the encrypted backup feature, the intentional lack of a cloud sync based system for additional security, the customizability within the app (particularly through the pro version), & it's utility.

7. I don't care how much reassurance I'm given, the internet is never fully safe for critical information.Just excellent...I have been shopping for a solid password application, settled on this one and so glad I did.

8. I like that I can take screen shots, I can import and export with either their encrypted files or I can import export with plain unencrypted files (because it's my data and I'll decide how to manage, store, copy, etc).

9. What it does do is allow me to copy username and passwords easily into the apps that I use.

10. It has 256-bit encryption, it does not change other settings in my phone, and it does not apparently automatically fill fields in web pages.

11. For those who don't want to pay, it is usable for casual password storage, backups, strong password generation, and fast/easy password lookup.

Steps to Troubleshoot & Fix Password Safe and Manager Issues

1. Fix Password Safe and Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Password Safe and Manager: Restarting the app will resolve most errors.
  2. Update the Password Safe and Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Password Safe and Manager" » Open Password Safe and Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Password Safe and Manager » click "UPDATE".
  3. Clear Password Safe and Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Password Safe and Manager servers.
    1. On Android, goto Settings » Apps » Select "Password Safe and Manager" » click Storage » click "Clear Cache".
  4. Check Password Safe and Manager app permissions. If any of these permissions required to use your device's features are disenabled, Password Safe and Manager might not work.
  5. Uninstall and reinstall Password Safe and Manager. If nothing else has worked, completely uninstall Password Safe and Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Password Safe and Manager not working


2. Fix Password Safe and Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Password Safe and Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Password Safe and Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Password Safe and Manager may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer