Contact eBoox Customer Service

Why should I report an Issue with eBoox: ePub PDF e-book Reader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiPups+ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can tell they thought about the little things avid readers might want and I stopped shopping around for e-readers once I found this.I understand that this is a unique nitpick: The only reason that this app doesn't get 5-stars is because I wanted to be able to turn the pages with a game controller hooked up via USB or or Bluetooth, however there is no option to change the inputs that turn the page.

2. All it did was sync the book in my library, not my progress in them.So far, I'm really liking the app! The dark mode is nice, and the free syncing option is a huge plus, not to mention being able to download your own fonts! I only have one complaint, and it might just be my epubs, but the spacing between certain words is huge and there's no option to fix it.

3. The advanced setting are very nice, I can change the size of the font, the font itself, the background of the pages, how the pages turn, it's incredible.

4. Very happy!It's very intuitive to use, nice interface, I really love all the options to adjust things like font, spacing between lines, and the contrast of the words aganist the background.

5. I love the colored progress bar.I needed a replacement for Aldiko ebook reader which hadn't been updated in years (and it showed).

6. My only wish would be the ability to add a short note that displays in the list of installed books, though i have been able to get around that by editing the "author".

7. The ability to sync not just books, but also reading data (like your positions in the books, your notes and highlights, etc.) across your devices.

8. I tried a lot of apps and while each had their own bells and whistles, they also had the same annoying issue: downloading books from my rather extensive personal catalog.

9. For two reasons: (1) It is FAST, I mean blazingly fast, no lags even on large book files that cause FB Reader to choke, and (2) It is simple and effective.

10. Definitely a top notch reading app.I've tried probably every ebook reader that's in the popular top 20 on the app store.

11. Requires too many taps to visit the table of contents or to change color mode (night, day, etc)This app is great.

1. Fix eBoox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart eBoox: Restarting the app will resolve most errors.
2. Update the eBoox App. Here is how:
   1. On Android goto PlayStore » Search for "eBoox" » Open eBoox: ePub PDF e-book Reader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eBoox » click "UPDATE".
3. Clear eBoox: ePub PDF e-book Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from eBoox servers.
   1. On Android, goto Settings » Apps » Select "eBoox: ePub PDF e-book Reader" » click Storage » click "Clear Cache".
4. Check eBoox app permissions. If any of these permissions required to use your device's features are disenabled, eBoox might not work.
5. Uninstall and reinstall eBoox. If nothing else has worked, completely uninstall eBoox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing eBoox not working

2. Fix eBoox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make eBoox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to eBoox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, eBoox may not be able to connect to the Internet when running in the background.